Cloud Product Specialist

Job Number: 24629

Position Title: Product Specialist

External Description:

Job Summary

Provides pre-sales technical support for the development and implementation of complex products/applications/solutions, focused on a specific product line/offering. Uses in-depth specific product line knowledge to provide technical expertise to sales staff, other presales resources, and the customer. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.

Your Responsibilities

You’ll serve as the owner of the technical agenda with responsibility for explaining, training, analyzing and selling the technical aspects of the solution to customers. Working with Sales Account Managers, you’ll manage the technical sales cycle to ensure new business opportunities come to fruition and generate revenue for the company. On a weekly basis, you’ll proactively engage with customers and prospects to demonstrate our products and effectively communicate the key differentiators. To set the stage for successful implementations you’ll assists customers with initial product evaluations and testing. Connecting the dots between the technical requirements of a project and the business requirements is elemental to the success of this position.

Other responsibilities include, but are not limited to the following:
 -Respond promptly to customer questions with technical explanations of product features and capabilities
• -Serve as a technical coach to your colleagues in sales, professional services, product management and engineering

Timely documentation within CRM / Marketing software, as applicable, of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.)

Your Qualifications

• B.S. in computer science or computer engineering (or equivalent) is preferred but not required

• Experience with Web Services based APIs, REST, etc.

• Ability to develop sample integrations for PoC purposes as required by the client

• Strong background in Service Oriented Architecture (SOA)

• Knowledge and experience with cloud applications including Salesforce.com, NetSuite, Microsoft Dynamics CRM Live, or others

• Understanding of messaging-middleware technologies, including IBM MQ, TIBCO, WebMethods, etc.

• Experience with Salesforce.com and Apex coding

• Programming experience in Java, C, C++, or .NET

• Education & Experience

• BA/BS or equivalent educational background is preferred
• Minimum 8+ years of relevant professional experience

 

City: City

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Cloud Product Specialist

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-JF1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: City, US