Principal Technical Writer

Job Number: 28527

Position Title: Principal Technical Writer

External Description:

Informatica is currently looking for an experienced Principal Technical Writer to join our team in Krakow, Poland.

Job Summary

As a Principal Technical Writer, you will be responsible for creating effective product documentation, videos, and tutorials in a fast-paced environment. You will work closely with software engineers, UX designers, product managers, and other doc team members to create great user-facing content. 

What You'll Do

• Write highly technical content that describes product functionality
• Compile and test online help
• Create project plans, maintain schedules for specific projects, and communicate documentation status to documentation manager or lead
• Develop tutorials to improve first user experience
• Work with stakeholders to deliver meaningful error messages, useful UI strings, and develop clear terminology
• Contribute how-to articles, knowledge base articles, videos, walkthroughs, and other useful content
• Contribute to documentation team processes
• Edit documentation for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
• Mentor new writers and less experienced writers
• Lead projects that might include other technical writers

Key Essentials

• BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
• Minimum 8+ years of relevant professional experience
• Excellent analytical and written communication skills
• Excellent leadership and project management skills
• Able to quickly learn technical information
• Able to meet deadlines and help others meet them
• Able to multitask, prioritize, and develop schedules
• Able to develop and fine-tune documentation processes
• Able to understand customer requirements and incorporate them into the documentation
• Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems

What Does Success Look Like?

• You use your excellent analytical and written communication skills to create content that helps increase customer adoption of products. 

What We’d Like to See

• Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts.
• Experience with DITA, XMetaL, content management systems, source control systems, Jira, and Confluence.
• Experience with Adobe Creative Cloud, video software, e-learning software, and/or WalkMe.

#LI-MH2

City: Kraków

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Principal Technical Writer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-MH2

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Kraków, PL