Dev Ops Engineer

Job Number: 28731

Position Title: DevOps Engineer

External Description:

Ivanti Service Manager Consultant (formally HEAT)

Responsibilities:

Provide Ivanti Service Management (Powered by HEAT) consulting expertise to its direct customers and partners.
Work directly with the customer’s key personnel to understand the business requirements and offer best practice solutions based on industry and ITIL v3 best practices.
Act as a Subject Matter Expert (SME) for the Ivanti Service Management 201x solution to implement, migrate, customize, extend, and manage the implementation based on customer’s requirements.

Required Skills:

• Minimum of 2 years HEAT Service Management 201x consulting experience
• Strong communication skills and ability to interact with management and all teams involved in the operational or development process.
• Competency moving configuration changes between environments
• Strong understanding of the core IT modules on the platform (incident, change, problem, service catalog, knowledge base) and how to configure the modules based on user requirements
• Experience extending the solution to include additional modules/features/functionality
• ITIL V3 Foundations Certification

Desired Skills:

• Ivanti Service Management 201x training completion and/or certifications
• Familiarity with Ivanti’s Migration process
• Familiarity with how to build a development package
• Familiarity with other Ivanti applications
• Familiarity and working knowledge of other Service Management applications (CA Service Management, BMC Remedy, BMC Footprints, ServiceNow, etc.)

 

City: Bangalore

State:

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Dev Ops Engineer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-CT1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN