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Account Manager, SLED West (Higher Ed)

Multiple Locations: California, USA • Los Angeles, CA, USA • Redwood City, CA, USA

Notice

This position is no longer open.

Job Number: 31351

Position Title: Senior Portfolio Representative

External Description:

Account Manager, SLED West

  • Directly sells enterprise software solutions across the breadth of the company’s products and drives incremental license and subscription revenue. This role develops and owns the relationship within assigned accounts/territory and maximizes Informatica’s footprint within them. Incumbents effectively collaborate with other teams, including pre-sales, professional services, marketing, channel management, finance and customer support, as well as external parties such as Alliances and Channel Partners. This is a field sales position where extensive travel to the customer’s location is regularly expected and key to the performance of the role. Travel is up to and may exceed 50%, based on the needs of the business.
  • ESSENTIAL DUTIES & RESPONSIBILITIES

    • Expands sales within existing and/or new accounts while building relationships with key decision-makers.
    • Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica’s solutions to customer business requirements.
    • Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
    • Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
    • Collaborates with Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.
    • Promotes Informatica’s products, maximize brand recognition and mindshare at all levels, and publicizes success stories.
    • Provides customer feedback to internal stakeholders for product, systems, and process improvements.
    • At this level, incumbents will have expert-level knowledge of selling the company’s products and services.
    • Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped portfolio sales role levels.   (Size of quota may be relative to complexity and nature of account set.)
    • Incumbents routinely sell-to and interact with executive-level customer decision-makers, including up to CXO levels.

    KNOWLEDGE & SKILLS

    • Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues creatively and effectively.
    • Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
    • Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
    • Complete, “big-picture” understanding of the business and technical contexts of key accounts.
    • Driven, self-starter who exudes leadership on account set and compels others to get on board.
    • Fully adept at consultative effectiveness and establishing trust with internal and external customers.
    • Fully functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.

    EDUCATION & EXPERIENCE

    •  BA/BS or equivalent educational background is preferred.
    •  8+ years of relevant professional experience

City: San Francisco

State: California

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Account Manager, SLED West (Higher Ed)

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-YK1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Greater than 50%

Location_formattedLocationLong: San Francisco, California US

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