Senior Solutions Architect (IICS, Informatica Cloud)

Job Number: 34506

Position Title: Sr Customer Success Technologist

External Description:

We’re currently looking for a Senior Solutions Architect with experience in Pre-sales or Post-sales consulting role, preferably in Enterprise software solutions (Cloud Data Integration, Cloud Application Integration and knowledge of Cloud Integration Hub, Mass Ingestions and Cloud Integration Hub) to join our team. Customer Success Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0 strategy.

 

Job Summary

 

As our Senior Solutions Architect, you will be responsible for providing architecture and design, use case development and solution implementation advice for our customers while working closely with our Professional Service sand Product / Engineering teams. In the role of Senior Solutions Architect, you must be able to work and adapt in a fluid, fast-paced environment. Working as the Senior Solutions Architect, you must be technically proficient, patience and passionate about guiding customers through our products /solutions, ability to collaborate with other department, and the ability to communicate with both technical / business audiences.

 

 

 

 

Technology You’ll Use:

• IICS Cloud Data Integration, Cloud Application Integration, Informatica Data Quality, Data Engineering Integration Scripting experience in Windows and UNIX

 

Day-to-day Duties? Here's What You'll Be Doing

You would be responsible for providing architecture and design, use case development and solution implementation advice. You would also be interacting closely with our Professional services team and have a seamless handoff for broader services engagements. Partner with Product/Engineering Teams to understand best recommendations to design a solution OR provide valuable feedback to them to better align our product to customer needs. In this role, you'll serve as a counselor and adviser to customers and a technical coach to co-workers, providing advice and guidance throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes significant importance for Informatica’s success.       

• Respond promptly to customer questions with technical explanations of product features and capabilities
• Serve as a technical coach to your colleagues in customer success team.
• Prepare and deliver differentiated solution presentations or technical proposals
• Compose and publish external facing whitepapers, artifacts, case studies, architectural blueprints, blog posts and articles for technical/industry publications.

 

Key Essentials

• Bachelor’s Degree in Computer Engineering/Technology
• 10+ years of experience with one or more Informatica products in Business 360 journey including – IICS Cloud Data Integration, Cloud Application Integration, Informatica Data Quality, Data Engineering Integration (previously known as Big Data Management) & Data Engineering Quality (previously known as Big Data Quality)

 

What We’d Like to See

• Expert level knowledge on Informatica IICS Cloud Data Integration, Cloud Application Integration, Informatica Data Quality, Data Engineering Integration (previously known as Big Data Management) & Data Engineering Quality
• Expert-level skills in IICS services such as Cloud Data Integration, Cloud Application Integration and knowledge of Cloud Integration Hub, Mass Ingestions and Cloud Integration Hub
• Experience with AWS/Azure Cloud Ecosystem preferred
• Track record of successful managing customers and complex data management needs
• Expert-level database skills in at least one (Oracle, SQL Server, DB2, Sybase, Teradata)

 

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior Solutions Architect (IICS, Informatica Cloud)

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-PS1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 25%

Location_formattedLocationLong: Bangalore, Karnataka IN