Senior IT Solutions Engineer

Job Number: 35016

Position Title: Senior IT Systems Engineer

External Description:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you will be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

Your Opportunity

Informatica is looking for a talented and energetic Senior Solutions Engineer Manager, to be based in our Bangalore, India office.  As Informatica continues its “cloud-only” journey the role of IT must evolve to support our business processes to build, sell, or support Informatica products in a multi-cloud environment. As a solutions engineer for the India/APAC region, and member of the Business Engagement team, you’ll be part of Informatica’s worldwide IT Operations organization, helping our key business partners in R&D, CloudTrust, GCS, and Pre-Sales succeed with state of the art IT solutions. 

Areas of responsibility include leveraging the entire IT Operations service portfolio (multi-cloud virtualization and containerization, hosting, high speed networking, configuration management, ITSM practices) to drive greater business engagement. You will partner with the Senior Engagement Manager to participate in business interlock meetings, provide technical knowledge and support, help translate business requirements into IT technical requirements, and act as the glue between IT Operations and our business partners. 

Our Ideal Candidate

This role requires a highly driven, organized, and technically dynamic individual with excellent communication skills, who is able to effectively present technical solutions to all levels.  The ideal candidate is a self-starter, comfortable with ambiguity, able to think outside the box and identify and fill gaps based on business need.  They should also enjoy working in a fast-paced dynamic environment. The candidate will be skilled at managing multiple work streams simultaneously, across multiple technologies and multiple customers.

Your Responsibilities

 

 

• Develop and maintain long-term working relationships with key stakeholders to understand evolving business issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated

• Pro-actively identify innovative, emerging, and creative solutions to meet business challenges

• Participate in regular interlock meetings with key business unit leaders, gather feedback, and translate any business needs into IT requirements
• Develop wireframes, workflows, or architecture diagrams illustrating business needs and requirements
• Work with Engagement Managers and IT Product Managers in multiple time zones to prioritize business work requests
• Validate any proposed solutions and architectures will meet business requirements

Professional/Academic Experience:

 

• 5+ years in IT Operations or sales or solution engineering
• 2+ years in DevOps preferred
• Bachelor’s Degree in computer science, information technology, software engineering, or equivalent experience

Required Skills:

• Strong technical background in multiple IT Operations disciplines – i.e. database administration, configuration management, systems engineering (Windows/Linux), networking, enterprise storage, or cloud engineering preferred
• Good understanding of hyperscaler (AWS, Azure, GCP, OCI) architecture and deployment of instances within them
• Proficient at project tracking through Jira, updating tasks and issues,
• Technical knowledge of IT supported systems and applications (Morpheus, VMWare, Kurbernetes)
• Working knowledge of software development lifecycles (Agile, SCRUM, Waterfall, Iterative)

• Excellent written, verbal, and presentation skills with team members and audiences of all levels of management and technical stakeholders
• Analytical approach with excellent problem-solving skills
• Excellent organizational, research and time management skills
• Highly energetic, self-motivated, quick learner with the ability to work independently
• Proficient at analysing, building, and presenting proposals for technical solutions that solve business problems
• Ability to handle pressure situations with clarity, focus and professionalism

Informatica is an Equal Opportunity Employer (EOE)

Informatica offers a competitive compensation package that includes base salary, medical, retirement, unlimited flexible time off and more. Our generous benefits vary depending on your geographic work location. It is an exciting time to work at Informatica. You can learn more about our company, our products and services at www.informatica.com. We are an Equal Opportunity Employer (EOE).

 

 

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior IT Solutions Engineer

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EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN