Technical Sales - Support Engineer

Job Number: 37065

Position Title: Technical Sales Support Engineer 3

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

This is an entry-level role which requires dual language skills in Japanese and English.

You will work in Tokyo in a hybrid environment.

Essential Duties & Responsibilities

Technical Sales Support Engineer 1 provides services for the field and/or partner organizations related to RFP and Security projects. This includes preparing responses to customer questionnaires by searching a content library for relevant information and composing responses to queries. Engineers in Japan have responsibility for managing both Japanese and English language RFP/Security questionnaires, as well as validating translations of English content into Japanese.

Essential Duties & Responsibilities

• Provide Request for Proposal support to field and partner organizations
• Perform and validate translations of standard security and RFP content for global scaling of RFP services
• Partner with other Business Units to create & save reusable RFP content (Templates, Exec Summaries, "wired" RFXs)

Knowledge & Skills

• Concept-level technical knowledge of cloud deployment of software solutions, digital transformation, data management
• Experience with business writing in a sales environment
• Experience with Response/RFP software
• Experience with Informatica as a partner or customer
• Japanese and English language fluency required

Education/Experience

• BA/BS or equivalent educational background.
• Minimum 0+ years of relevant professional experience with undergrad degree and/or professional training.

日本語と英語の2ヶ国語スキルを必要とするエントリーレベルの仕事です。東京を拠点とするハイブリッドな環境でのお仕事です。

職務内容

テクニカルセールスサポートエンジニア1は、RFPおよびセキュリティプロジェクトに関連したサービスをフィールドおよび/またはパートナー組織に提供します。これには、コンテンツ・ライブラリから関連情報を検索し、問い合わせに対する回答を作成することで、顧客からの質問に対する回答を準備することが含まれます。日本のエンジニアは、日本語と英語の両方のRFP/セキュリティ・アンケートを管理し、英語のコンテンツの日本語への翻訳を検証する責任があります。

重要な職務と責任

現場およびパートナー組織への提案依頼サポートの提供

RFPサービスをグローバルに拡大するために、標準的なセキュリティおよびRFPコンテンツの翻訳を実施し、検証する。

他のビジネスユニットと連携し、再利用可能なRFPコンテンツ（テンプレート、エクゼクティブサマリー、「ワイヤード」RFX）を作成・保存する

知識とスキル

ソフトウェアソリューションのクラウド展開、デジタルトランスフォーメーション、データ管理に関するコンセプトレベルの技術知識

営業環境におけるビジネスライティングの経験

Response/RFPソフトウェアの使用経験（必須ではない

インフォマティカのパートナーまたは顧客としての経験（必須ではありません

日本語、英語堪能であること

学歴/経験

学士/BSまたは同等の学歴を有することが望ましい。

最低0年以上の関連業務経験（学士号および/または専門教育修了者

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data and AI come to life.  

City: Tokyo

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Technical Sales - Support Engineer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-OG1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: Tokyo, JP