Senior Salesforce Quality Assurance Engineer

Job Number: 37203

Position Title: Senior Software Engineer IT Applications

External Description:

Our Team

IT Applications department manages the mission critical Enterprise applications for Informatica spanning Enterprise functions including Sales and Marketing, eCommerce, CRM, Finance and HR applications. The technology platforms hosting the applications includes Salesforce, AEM, Lithium, Jive, Azure, AWS, Informatica Intelligent Cloud Services, MDM and many more. We are a dynamic team spread across geographies serving internal and external customers.

Your Responsibilities:

You will be part of a tightly knit, IT Applications team. In short, you will never be bored. You will challenge yourself with a wide variety of projects and you will have many opportunities to make a positive impact and grow your career.

The role and responsibilities entail:

• Be responsible for quality and testing of Salesforce applications
• Work cross-functionally with the development team, project managers, business analysts, and more
• Plan, design, develop and execute tests that assure feature functionality and reliability expectations
• Collaborate with your peers on testing practices and strategies

Key Skills

• Proficiency in testing various Service Cloud functionalities, including case management, assets, entitlements, accounts, Knowledge Base, Service Console, Omni Channel routing.
• Basic understanding of Sales Cloud standard objects and salesforce communities.
• Experience testing Salesforce applications in a with salesforce releases/builds occurring frequently (Monthly/Fortnightly).
• Understanding of Salesforce Application in Profile, Users, Roles, permission sets.
• Experience with Salesforce Lightning and Classic features.
• Experience in Creating and Modifying Reports and Dashboards.
• Demonstrate ability to plan, document, evaluate, track, and communicate testing results to ensure error-free deployments.
• Good experience in Functional, Integration, Regression, System, Ad hoc and Smoke testing.
• Must have experience with Agile/SCRUM methodologies. Ability to work with Product Manager, Business Analyst, and Developers in sprint grooming, planning, retrospective meetings, and to provide testing support in bi-weekly releases.
• Should interpret design and technical specifications and provide QA time estimates.
• Analyse test results to discover and report on defects.
• Provide status updates and identify as well as communicate risks in a timely manner.
• Design, create Test Cases based on requirements and other supporting documents.
• Familiarity with Jira, Confluence, Zephyr tools.
• Good organization. Ability to work and with peers and management, including interacting with a globally dispersed team.
• Good problem-solving and diagnostic skills. A good team player.
• Four-year degree in a technical discipline such as computer science, information technology, or systems engineering

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior Salesforce Quality Assurance Engineer

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EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN