Associate Consultant

Job Number: 24788

Position Title: Analyst

External Description:

Our Team

We are the frontline evangelists, the direct line to our customers. We make our customers successful on Informatica products. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth that a position in consulting helps us.

Your Opportunity

As a Professional Services Associate Consultant, you will provide product expertise and data management knowledge to manage and maintain Informatica products for our customers. The consultant will work closely with the various integrated internal Informatica teams, other Informatica consultants, customer/partner resources, Global Customer Support and Product Management to ensure customer’s success and satisfaction with our products and services and contribute to their long-term loyalty.

This position requires a skilled consultant with knowledge of Informatica Big Data Management(BDM), PC (Power Center) and IDQ (Informatica Data Quality) administration and support activities, RDBMS and/or Java experience. The successful candidate will support the Informatica customer implementations. Working with or within a team, he will have the opportunity to work at the front end in a rapidly growing business.

Our Ideal Candidate

You possess superb communication and customer-relationship skills – responsiveness, sensitivity, diplomacy – and are comfortable working both independently and collaboratively with a team of Informatica and/or Business Partners. You take a primary point of contact role with clients and/or Informatica stakeholders. Your problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing issues and challenges. In addition to the attributes mentioned, you’ll also be able to:

• Analyze issues that may occur in a customer environment
• Support overall BDM, PC or IDQ environments at customer
• Develop and design new modules/enhancements
• Support administration of BDM, PC or IDQ environments
• Demonstrate a strong desire to grow both technically and as a trusted team player

 

Key Responsibilities

You are responsible for making our customers successful by supporting them on administration related tasks on their environments along with supporting enhancements requested by them on their Informatica BDM, PC or IDQ environments. You work in association with other Informatica consultants, team members in the effective use and deployment of Informatica products like Informatica BDM, PC or IDQ.

• Support Informatica upgrades and installation related areas
• Perform and migrate development activities on various modules
• Support enhancement on the different areas of implemented product/s
• Proactively work with the team on managing and monitoring customer environments
• Support P0/P1 escalations
• Document and review requirements, services requests, enhancements, operational activities, technical and specifications changes
• Apply Informatica’ s Velocity Methodology and Best Practices during incidents, enhancements and SR’s with ability to coach and mentor customers in the adoption of Velocity
• Author and publish knowledgebase articles
• Provide regular reports to communicate customer environment status

 

Requirements & Qualifications

• Bachelor’s Degree in Engineering/Technology or MCA
• Up to 2 years of working experience in either or combination of Informatica BDM and/or PC
• Experience with product implementations, administration, installation and configuration and/or Hadoop integration project execution
• Familiarity with BI and ETL tools (Enterprise Data Catalogue(EDC), Data Quality, ICRT, etc.)
• Familiarity with common Hadoop ecosystems
• Must be able to solve problem outside your areas of expertise
• Excellent interpersonal and written and verbal communication skills
• Strong Analytical Skills

City: Bangalore

State:

Seniority Level: Entry Level

Alternative Location(s) :

Community / Marketing Title: Associate Consultant

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SA1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: Bangalore, Karnataka IN