Regional Manager, Professional Services

Job Number: 25047

Position Title: Consulting Services Account Manager II

External Description:

Our Team

Informatica Professional Services (IPS) provides the product expertise, and project management knowledge to deliver the most architecturally efficient and cost effective solution for our customers’ data integration projects. Because our practice serves the largest and most diverse Informatica customer base, our work keeps us on the cutting edge of all forms of data management projects – B2B, Data Governance, Data Migration and Consolidation, Data Quality Management, Data Synchronization, Data Warehousing, Integration Competency Centers, Master Data Management, Product Information Management and Services Oriented Architectures. Whether it is a short or long-term engagement, we are dedicated to sharing our knowledge to ensure our customers continued success with our products.

Your Opportunity 

The IPS Regional Manager, ASEAN needs to demonstrate the necessary skills in positioning, selling, and growing Informatica Professional Services engagements. They cover the Asia Pacific region including ASEAN, ANZ, China and India. Additionally, exceptional customer management and organizational skills are required to be successful and productive.  Specifically, the Regional Manager must: 

• Be the primary point of contact for selling Professional Services in the respective region by working with the expanded Sales and Delivery teams which support this role.
• Become proficient in all Informatica Professional Services package offerings, contract terms, value-selling, and pricing.
• Show effective management of customer requests, including swift handling of services leads, accurate Salesforce opportunity management, managing customer project status meetings, coordination of delivery resources and consultant documentation, support escalation.
• Show ability to build Professional Services project funnel and close business.

 Your Responsibilities 

• Partnership and increased involvement with Informatica Sales for license opportunities
• Consistent, clearly defined course of action/partnership for all IPS managers
• Maximize customer success along with services and license revenue
• Attend client meetings/calls with customers and sales peers.
• Maximize Regional and Vertical Manager productivity
• Establish relationships with our largest customers
• Reporting / administrative accuracy and consistency
• Ensure quota and profitability targets are achieved
• Customer success and regular interaction w/ IPS delivery teams
• Defined involvement of Technical Delivery Managers, Technical Architecture Managers and Technology Vertical/Delivery Team Leads
• Consistency w/ presentations, proposals, SOWs, opportunity tracking
• Consistency with a value-based selling approach for our solution technologies

Areas of Responsibility:

• Complete business development and administrative management of opportunities in the respective region
• Participation in all management meetings and calls
• Accurate and timely Salesforce opportunity ownership for select projects
• Lead generation for PS Opportunities
• Consistent, well-defined coordination with delivery teams to ensure customer project success.

 Your Qualifications

• Bachelors’ degree highly desirable
• Excellent written and verbal communication skills
• 5+ years software solution sales experience required, preferably in consulting projects
• 5+ years of experience delivering solutions related to Enterprise Cloud Data Management including Big Data, Cloud, Data Integration, or MDM.
• Experience with Informatica products preferred
• 5+ years of experience in project management/client management, preferably software consulting
• Willingness to travel 55%

City: Parkview Square

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Regional Manager, Professional Services

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-OG1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: Parkview Square, SG