Account Manager - Higher Education
Location: Chicago, IL, USA
Notice
Job Number: 25954
Position Title: Senior Portfolio Representative
External Description:
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Expands sales within existing and/or new accounts while building relationships with key decision makers.
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Develops and executes a strategic and comprehensive business plan for each account, including identifying core customer requirements and mapping the benefits of Informatica’s solutions to customer business requirements.
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Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
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Accountable for accurate forecasting, regular quarterly revenue delivery, and the implementation of agreed account and business plans.
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Collaborates with Marketing to develop an effective plan for the accounts, to include events, seminars, and roadmap sessions.
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Promotes Informatica’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
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Provides customer feedback to internal stakeholders for product, systems, and process improvements.
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At this level, incumbents will have journey-level expertise and complete knowledge of the company’s products and services.
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Assigned accounts are more complex in nature and assigned quota would be higher than lesser-scoped portfolio sales role levels. (Size of quota may be relative to complexity and nature of account set.)
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Incumbents sell-to and interact with increasingly more senior customer decision maker levels, with more frequent interactions with executive or CXO levels.
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Seasoned, experienced professional with a full understanding of area of specialization who resolves wide ranges of issues in creative ways.
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Demonstrated experience using industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
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Effective presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
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Thorough understanding of the business and technical contexts of key accounts.
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Enthusiastic self-starter and leads and compels others to get on board.
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Builds consultative effectiveness and establishes trust with internal and external customers.
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Knowledge of hybrid deployment of software solutions, Data Warehousing, Database, and/or Business Intelligence software concepts and products.
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BA/BS or equivalent educational background is preferred.
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Minimum 5+ years of relevant experience with undergrad degree
City: Chicago
State: Illinois
Seniority Level: Mid-Senior Level
Alternative Location(s) :
Community / Marketing Title: Account Manager - Higher Education
Remote LinkedIn Hashtag:
LinkedIN Hashtag: LI-YK1
Company Profile:
EEO Employer Verbiage:
At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.
Travel Requirement: Greater than 50%
Location_formattedLocationLong: Chicago, Illinois US