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Senior Solutions Consultant

Location: California, USA

Notice

This position is no longer open.

Job Number: 26144

Position Title: Senior Solutions Consultant

External Description:

The pre-sales Senior Consultant, West Commercial, provides pre-sales technical support for the development and implementation of complex products/applications/solutions. Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations. Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions. May create detailed design and implementation specifications for complex products/applications/solutions. May build a mini-application based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. May provide consultation to prospective users and/or product capability assessment and validation.  This is a field pre-sales role that requires travel to customer locations up to, and may exceed, 50% of the time, based on the needs of the business.

 

Essential Duties & Responsibilities

  • Collaborates with Account manager to qualify, to discover opportunity, to influence and develop Sales account strategy including competitive threats, technical threats and alternatives.
  • Engages with customers and prospects to demonstrate our products, effectively communicate the key differentiators, and to confirm Informatica technical viability for the opportunity.
  • Collaborates with Account Manager to complete Technical aspects of RFIs and RFPs, identifies competitive landscape, expected competitive effort, and known competitive preferences.
  • As the owner of the technical agenda, validates solution for opportunity, owns and manages the development, delivery and/or orchestration of technical validation activities required to achieve technical validation, technical selection and technical closure from the customer (technical presentations, POCs, demos…).
  • Collaborates with implementation team to ensure proper handoff from Sales to Implementation Provider (Partner/IPS).
  • Timely documentation within CRM / Marketing software, as applicable, of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
  • Attends and completes on demand and online, as needed, enablement for Sales and/or Presales.
  • At this level, the incumbent may contribute feedback, materials, information that improves the quality of the SC community, contribute to Regional Sales and/or Presales specific programs, and mentor lesser scoped/experienced SC staff.
  • Explains and sells the technical aspects of the solution to customers up to and including large global institutions, including Informatica’s most complex accounts.

Knowledge & Skills

  • Seasoned, experienced professional with a full understanding of area of specialization who resolves wide ranges of issues in creative ways.
  • Demonstrated experience using industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
  • Effective presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
  • Thorough understanding of the business and technical contexts of key accounts.
  • Enthusiastic self-starter and leads and compels others to get on board. 
  • Builds consultative effectiveness and establishes trust with internal and external customers.
  • Technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, Big Data, and/or Business Intelligence software concepts and products.

Education/Experience

  • BA/BS or equivalent educational background is preferred.
  • Minimum 5+ years of relevant professional experience.

City: San Francisco

State: California

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior Solutions Consultant

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-YK1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: San Francisco, California US

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