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Professional Services Consultant

Location: Paris, France

Notice

This position is no longer open.

Job Number: 27006

Position Title: Consultant PS

External Description:

Our Ideal Candidate

As a technical expert, you’ll work with the Account team and Customer Success Managers to address the technical needs of new customers, driving adoption of our technology and ultimately secure license renewals. In this role, you’ll serve as a counselor and adviser to customers and a technical coach to co-workers, providing guidance and thought leadership in their first interaction with Informatica Cloud. You will also be looking for up-sell license opportunities, and for opportunities to engage the IPS consulting practice on a project delivery. The Adoption Services team is instrumental not only in our customers’ success but the success of Informatica.

Your Responsibilities

Consultants in Adoption Services are responsible for all technical aspects of ensuring a customer adopts our technology to meet their business challenges. This individual will have both business acumen as well as technical savviness to understand a customer’s business drivers and recommend a solution through using Informatica’s technologies. Below are the high-level activities of a Consultant in Adoption Services:

  • Workshop and Architecture Sessions to get customers started on their Informatica Cloud journey
  • Ensure Adoption and Success renewal of Informatica Subscription
  • Architecture and Adoption Roadmaps, Success Plans
  • Customer Workshops
  • Sales extension to the platform – Application templates, connector usage
  • Community Documents Creation, Discussion and Q/A, Video and Demonstrations
  • Feedback to Informatica R&D teams based on customer use-cases, functional requirements and product enhancement requests

Your Qualifications

  • Customer facing experience
  • Strong knowledge of UNIX / Linux
  • Strong Knowledge of ETL concepts with Relational Databases (Oracle, MS SQL or MySQL)
  • Experience with scripting or programming languages i.e. Perl, Python, Java, C++, C#, Bash, etc
  • Experience with Web Services based APIs, Soap, REST, etc
  • Experience with middleware and messaging technologies e.g. IBM MQ, WebSphere, WebLogic, TIBCO, WebMethods, etc
  • Fluency in English
  • Comfortable travelling 25% of the time
  • Degree in computer science or computer engineering (or equivalent)

#LI-DS1

City: Paris La Defense Cedex

State:

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Professional Services Consultant

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EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 50%

Location_formattedLocationLong: Paris La Defense Cedex, FR

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