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Lead DevOps Engineer

Location: Chennai, Tamil Nadu, India

Notice

This position is no longer open.

Job Number: 27014

Position Title: Lead DevOps Engineer

External Description:

Lead Product Operations Engineer

Our Team

Informatica MDM is a leader in master data management solutions and is used by major companies in the financial services, life sciences, manufacturing, healthcare and retail industries. Informatica MDM solutions include Customer 360, Product 360, Reference 360 and Customer 360 Insights and are offered as both on-prem and hosted offerings. Our hosting team which works out of multiple locations builds, deploys and manages hosted offerings for various global clients. In doing so, our hosting team works with Clients, Cloud providers (AWS, Azure), Systems Integrators, R&D, Product Management and Global Customer Support teams.

Your Opportunity

You are a bright, organized, and dedicated engineer with deep knowledge in Linux administration, experience working on Java based applications and application servers such as JBoss, RDBMS such as Oracle, DB2 and SQL Server, networking and server monitoring, and excellent understanding of Software engineering methodologies and practices. You will be a key member of the 24 x 7 hosting team and will work with clients, system integrators, cloud providers and internal product and support teams to provide a superior customer experience to our global customers.

Our Ideal Candidate

You are a motivated, organized, and technically competent individual, who has excellent communication skills, has hands-on experience in hosted operations, a strong analytical mind, has been involved with monitoring automation of daily tasks, and is proficient in procedure and process documentation. You are capable of working with managed hosting vendors, and effectively coordinating multiple projects involving cross-functional teams.

Your Responsibilities 

  • Support day-to-day application management in a multi-protocol environment; ensure product delivery process and customer satisfaction that exceeds published service levels.
  • On-board and manage customers through a well-structured and efficient process.
  • Setup infrastructure components including servers, networking, firewall, security and storage.
  • Install, Configure and Monitor operating systems, applications and databases.
  • Run, Monitor and provide reports on Initial and Delta loads.
  • Automate infrastructure and solution deployment tasks using tools like Ansible and Chef.
  • Address customer reported issues promptly and build solution documentation for reuse.
  • Work with engineering teams where applicable in debugging critical product issues.
  • Implement operations harness to support development and testing activities.
  • Automate end to end monitoring and build related dashboards and analytics
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Your Qualifications

Professional/Academic Experience:

  • 4+ years experience in managing infrastructure, administration and operations for enterprise software products in the Data management, CRM, ERP or similar spaces
  • 2+ years of overall Network/IT administration experience in administering Cloud computing production environment and critical business services.
  • Ability to work under considerable pressure managing multiple tasks and priorities.
  • Demonstrated ability to produce high-quality results with attention to details.
  • Strong interpersonal and team communications skills are essential; must be able to clearly document processes, policies, and procedures in a timely basis.
  • BS degree in Computer Science or equivalent.

Required Skills:

  • Experience working with cloud infrastructure providers such as AWS and Azure
  • Experience with Tomcat Web Server and administration.
  • Extensive administration knowledge of Linux and Windows operating systems on an enterprise level.
  • Experience in RDBMS such as MySQL, MSSQL Server, DB2 and Oracle.
  • Experience in big data technologies such as Hadoop, Elasticsearch, HBase and Hive.
  • Understanding of multi-protocol environment and possess basic network management knowledge and skills.
  • Extensive experience with infrastructure monitoring tools, and SaaS application measurement tools.
  • Strong debugging and troubleshooting skills.
  • Knowledge of Storage and Backup technologies.
  • Knowledge of MDM is a big plus.

City: Chennai

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Lead DevOps Engineer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-MR2

Company Profile:

EEO Employer Verbiage:

 
 
We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy

Travel Requirement: Up to 25%

Location_formattedLocationLong: Chennai, Tamil Nadu IN

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce welcomes all.

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