Grads & Interns      Life at INFA      Locations      Talent Community       Sign In

Associate Application Specialist

Location: Bangalore, Karnataka IN


This position is no longer open.

Job Number: 23140

Position Title: Associate Product Specialist

External Description:

Our Team

Informatica has strategically located Support Centers in North America, Europe, and Asia Pacific. Our single mission is to provide customers with world class technical support to ensure successful implementation of their business solutions using Informatica products. GCS, India was established in 2004 to support Informatica software deployment during regional installations as well as geographically-dispersed projects. We play a vital role not only with regard to revenue generation, but also with Informatica’ s reputation within customers. We’re the frontline troubleshooters, the direct line to our customers. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth. Our technical support team is being ranked #1, continuously for 11 years, in customer loyalty for the Data Integration sector, within the globe.

At Informatica GCS automation team, we constantly innovate applications which help in customer productivity and engineer productivity.

Your Opportunity

We are looking for a Senior Application engineer with a proven record to be an independent contributor helping in the Customer support applications in design and development. In this role, you will use your technical abilities to accomplish goals of improving support engineering productivity as well as Informatica Customer’s productivity. Also, you have a unique opportunity to understand the gap between “what product addresses” and “what Informatica Administrator/ Customers need” and address them by incorporating into Informatica Product / platform. Further you will participate in mentoring other engineers, participate in code reviews and improving quality.

Our Ideal Candidate

Constructively work together as a team, sharing ideas and resources.

  • Have interest in pursuing a career as technical architect.
  • A high degree of analytical and problem solving abilities.
  • You’re a natural leader who strives for excellence and is known as a resourceful and prodigious technical ability.
  • You possess good communication and customer-relationship skills – responsiveness, sensitivity, diplomacy
  • Is comfortable working both independently and collaboratively.
  • You’re advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges.
  • Your advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges.

Your Responsibilities
As an integral part of the Global Customer Support team, you will be responsible for delivering quality applications for ensuring Informatica customer success and statisfication. You will work closely with the rest of the Informatica support team, Customers and Products team.

Additional responsibilities include but are not limited to the following:

  • Helping customers succeed.
  • Understanding customer issues and provides automation solutions.
  • Effectively work with across teams and departments.
  • Provide regular reports for management about the effectiveness of applications and its usage

Your Qualifications:

  • ME / BE Comp Sc. or equivalent.
  •  2 to 5 years of IT experience in product development with UI skills
  • Strong experience in frameworks like Java script, Angular2 or Ember
  • Passion to work with Open Source Software.
  • Proven track record on building highly scalable and high performance software.
  • Experience in OO design and implementation.
  • Experience in Agile methodologies.
  • Ability to experiment and learn new technologies on the go.
  • Excellent written, verbal, and presentation skills is a must.
  • programming skills (Java, groovy) and expertise in multi-threaded development is added advantage

City: Bangalore

State: Karnataka

Alternative Location(s) :

Community / Marketing Title: Associate Application Specialist

Company Profile:

Who We Are

Informatica empowers the world's most progressive companies to realize data-driven digital transformations that are changing the world.  To do this, we live by our We "DATA" values. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Together, we are conquering the impossible with data and changing what was once unimaginable into what’s now common—making lives richer, businesses stronger, and our world better.

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Navigating COVID-19 and Beyond

  • Since March 2020, our INFA Team have been working remotely to do our part to slow the spread of COVID-19
  • During this time, work-life balance and the well-being of our team has been a priority for us. In lieu of not being in the office, our teams are actively participating online via video chats. You'll find groups connecting for online games, virtual break rooms, online training, yoga, morning coffee, and so much more!
  • We're also offering all teammates the ability to expense home office items (monitor, chair, desk, etc…) to ensure that you're as comfortable as possible

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

Facebook Twitter LinkedIn Instagram


Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

Contact Us     Trademarks     Terms of Use     Personnel Privacy Notice

Facebook Twitter LinkedIn Instagram

© 2020 Informatica All Rights Reserved