Subscription Sales Renewal Representative

Job Number: 23755

Position Title: Subscription Renewals Representative

External Description:

Our Company

As the world’s leader in Enterprise Cloud Data Management, we recognize a generational market disruption in data is underway. We are entering Data 3.0, where data powers digital transformation, and we’re prepared to help you intelligently lead—in any sector, category or niche. Informatica provides you with the foresight to become more agile, realize new growth opportunities, and create new inventions.

The Subscription Renewals Representative works closely with internal resources to develop strategies to attain successful customer renewals, upsells, and maximize adoption of Informatica subscription contracts. This role is responsible for achieving assigned renewal and growth targets, and minimizing attrition

ESSENTIAL DUTIES & RESPONSIBILITIES

• Responsible for renewing, up-selling, and closing Informatica Subscription contracts.
• Educates customers on business practices and associated contractual implications.
• Ensures customer awareness and understanding of applicable product elements.
• Must meet sales objectives such as quota and upsell requirements.
• Maintain account team relationships by working with Account Managers.
• Responsible for implementing and managing contract renewal initiatives.
• Maintains contract revenue base at highest possible retention rate and protects contract revenue stream.
• Ensures timely contract renewal and promotes awareness of upgrade and add-on opportunities to customers
• Ensures competitiveness of company's maintenance contracts
• Consistent regular attendance at work
• May perform other duties and responsibilities.

KNOWLEDGE & REQUIREMENTS

• Demonstrates knowledge of the organization’s various products and renewable license contracts
• Possesses knowledge and experience to support and advise our customers on the benefit and the procedures to proceed seamlessly and effectively in the renewal of their subscription
• Demonstrates the ability to be motivated, goal oriented, organized, and prompt while having the ability to work independently
• Ability to withstand frequent and intense pressure because of demanding workload and must be able to maintain a positive and professional manner throughout
• Possesses strong communication skills
• Ability to acquire a thorough knowledge of products and the value they provide

EDUCATION & EXPERIENCE REQUIREMENTS

• Bachelor’s degree or equivalent educational background
• Minimum 2 years' experience in renewals, customer service, sales, account management or equivalent in a customer facing role and experience working with external clients
• Experience in a Cloud subscription renewal sales organization

Informatica is an Equal Opportunity Employer (EOE)

Informatica offers a competitive compensation package that includes base salary, medical, retirement, unlimited flexible time off and more. Our generous benefits vary depending on your geographic work location. It’s an exciting time to work at Informatica. You can learn more about our company, our products and services at www.informatica.com. We are an Equal Opportunity Employer (EOE).

 t’s an exciting time to work at Informatica.  You can learn more about our company, and our products and services at www.informatica.com.

 

City: Boston

State:

Seniority Level: Entry Level

Alternative Location(s) : Remote - US

Community / Marketing Title: Subscription Sales Renewal Representative

Remote LinkedIn Hashtag:

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Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Boston, Massachusetts US