Lead Application Specialist - 26632
Bengaluru, Karnataka, India
Job Category: Customer Experience
Principal / Lead Application Specialist
Our Ideal Candidate
Constructively work together as a team, sharing ideas and resources.
- Have interest in pursuing a career as technical architect.
- A high degree of analytical and problem solving abilities.
- You’re a natural leader who strives for excellence and is known as a resourceful and prodigious technical ability.
- You possess good communication and customer-relationship skills – responsiveness, sensitivity, diplomacy
- Is comfortable working both independently and collaboratively.
- You’re advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges.
- Your advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges.
Your Responsibilities
As an integral part of the Global Customer Support team, you will be responsible for delivering quality applications for ensuring Informatica customer success and stratification. You will work closely with the rest of the Informatica support team, Customers and Products team.
Additional responsibilities include but are not limited to the following:
- Helping customers succeed.
- Understanding customer issues and provides automation solutions.
- Effectively work with across teams and departments.
- Provide regular reports for management about the effectiveness of applications and its usage
Your Qualifications:
- ME / BE Comp Sc. or equivalent.
- 8--12 years of IT experience in product development.
- Passion to work with Open Source Software.
- Proven track record on building highly scalable and high-performance software.
- Experience in OO design and implementation.
- Experience in Agile methodologies.
- Ability to experiment and learn new technologies on the go.
- Excellent written, verbal, and presentation skills is a must.
- Strong Experience in Full stack development.
- Strong programming skills (Java, groovy) and expertise in multi-threaded development.
- Strong experience in frameworks/Library like Angular / Ember or ReactJS
- Experience in Elastic search would be an added advantage.
The candidate must be proficient in spoken and written English to be able to communicate with Customers globally
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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