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Director of Sales Operations

Location: Austin, Texas US


This position is no longer open.

Job Number: 27044

Position Title: Director, Sales Operations

External Description:

The Director, Sales Operations manages sales operations staff who are responsible for forecasting, financial modeling, and/or commission calculations. Using knowledge of company products, services, support and technology, oversees sales operations activities to achieve company goals. Maintains relationship with field personnel to ensure timely, accurate, and prompt forecast submissions. Works with Sales and Finance Departments to develop and administer the company’s worldwide sales forecast. Responsible for organizing financial modeling and statistical studies for sales department.

Essential Duties & Responsibilities

  • Leads a team of sales operations staff to track and manage the performance analysis / metrics of the sales organization using dashboards and reporting tools.
  • Drives go-forward strategies and influences sales leadership via data driven determinations, recommendations, and outcomes.
  • Partners with senior Sales organization leadership to define, refine, and maintain sales territories via comprehensive analysis.
  • Conceptualizes and defines programs and processes that promote upsell, cross-sell, and increase renewals in partnership with Sales, Marketing, and Finance.
  • Communicates sales and operational expense plan to the sales leaders on a regular cadence.
  • Coordinates with Sales and Finance to develop and administer the company’s worldwide sales forecast.
  • Accountable for financial modeling and statistical studies for sales department on regular cadence or ad-hoc as necessary.
  • Works on special project work & initiatives around data analysis and process improvements.
  • Partners with senior leaders in Sales Enablement and Marketing to develop and maintain up-to-date pitch decks and case studies.
  • Acts as a liaison between the sales organization and finance.
  • Uses analytical tools, benchmarks and other resources to track performance.
  • Assists senior leadership in monthly reporting calendar and with analyses for strategic reviews.
  • Develops and coaches team members.
  • At this level, incumbents are expected to be in routine contact with higher levels of stakeholder leadership in order to drive planning, process, and programs related work.

Knowledge & Skills

  • Uses expert leadership skill in collaboration and prioritization to direct and influence operations in the functional area.
  • Expert level analytical and complex problem solving skills in their functional area, with the ability to influence as a leader across functions.
  • Adept at setting and driving strategic initiatives in the functional area, as well as influencing at higher tiers of the organization.
  • Frequent engagement with top level executives to provide functional expertise advice that influences business unit strategy.
  • Uses functional area strategy and direction from senior leadership, as well as long term business objectives, to guide work and direct the work of others.
  • Creates an environment that promotes the identification and development of talent, as well as planning for future talent needs of the organization.
  • Fully adept at leading senior sales ops staff within a software sales environment, where the ability to lead change and drive outcomes with multiple stakeholder input/involvement is a must.
  • Expert skill at selecting, using, and training upon sales operations/analytics automation tools and applications.


  • BA/BS or equivalent educational background is preferred.
  • Minimum 15+ years of relevant professional experience.

City: Austin

State: Texas

Alternative Location(s) :

Community / Marketing Title: Director of Sales Operations

Company Profile:

Who We Are

Informatica empowers the world's most progressive companies to realize data-driven digital transformations that are changing the world.  To do this, we live by our We "DATA" values. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Together, we are conquering the impossible with data and changing what was once unimaginable into what’s now common—making lives richer, businesses stronger, and our world better.

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Navigating COVID-19 and Beyond

  • Since March 2020, our INFA Team have been working remotely to do our part to slow the spread of COVID-19
  • During this time, work-life balance and the well-being of our team has been a priority for us. In lieu of not being in the office, our teams are actively participating online via video chats. You'll find groups connecting for online games, virtual break rooms, online training, yoga, morning coffee, and so much more!
  • We're also offering all teammates the ability to expense home office items (monitor, chair, desk, etc…) to ensure that you're as comfortable as possible

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

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Travel Requirement: Up to 25%

Location_formattedLocationLong: Austin, Texas US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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