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Principal UX Researcher

Location: Redwood City, California US


This position is no longer open.

Job Number: 27462

Position Title: Principal User Experience Designer

External Description:

Principal UX Researcher 

Our Company

We are witnessing a significant time in which every organization is being disrupted and undergoing its own form of data-driven digital transformation.  Underpinning this is a generational shift cutting across data analytics, applications, databases, computing, and storage.  As the leader in Enterprise Cloud Data Management, Informatica helps companies enable their transformations, e.g., as they move from traditional BI tools to self-service analytics solutions and from on-premises infrastructures to the cloud.

Our Team

The UX team is the driving force behind the design and usability of Informatica’s Enterprise Cloud Data-Management products. We are a globally diverse, world-class team of designers and researchers who shape the user experiences and innovation initiatives of Informatica’s products. We are a creative, collaborative, and fun team. We also care deeply about each team member’s professional growth and development. 

Your Opportunity

We are seeking a talented, multi-dimensional Principal UX Researcher who excels at understanding users’ needs and fueling the design process with actionable insights.  This UX Researcher knows how to support the design of easy-to-understand solutions for complex usage scenarios, and is skilled at creating and delivering knowledge that will help end users do their jobs more effectively and efficiently. 

Our Ideal Candidate

You are highly experienced User Researcher--skilled at selecting and applying a variety of qualitative and quantitative methods, e.g., field studies, remote- and lab-based usability studies, surveys, competitive assessments, etc.  You have worked on many software-development projects and can provide examples of products that have benefited from your insights and ability to champion and drive actionable usability.  You enjoy working with product managers to understand and define business requirements. You design studies that address key questions from UX designers and product managers.  Most importantly, you thrive on interacting with customers, understanding their needs and preferences, and evaluating design ideas and assumptions to help build the right products to satisfy those needs and preferences.  

Your Responsibilities

The successful candidate will be based in Redwood City, CA and will be responsible for:

  • Facilitating collaboration and engagement among cross-disciplinary team members and other stakeholders to ensure that end-users’ needs and skills are understood and taken seriously.
  • Working closely with UX designers, product managers, developers, and other business leaders to promote best practices in user research.
  • Planning and conducting user research across all stages of the product-development lifecycle -- from early-stage requirements gathering, to prototype validations, to usability studies on working products.

Representative accountabilities:

  • Developing and tracking user-research needs and goals; defining user-research roadmaps, e.g., applying research methods and developing plans to best address research questions.
  • Mentoring more junior user researchers on research methods and design-related problems.
  • Designing and conducting user-research activities to support product initiatives.
  • Documenting and presenting actionable research findings to a variety of audiences.
  • Collaborating with UX designers to help them iteratively design solutions that satisfy project goals.
  • Analyzing competitors’ UX that inform design decisions.
  • Evangelizing the value and proper use of user research to address business needs. 

Your Qualifications

Research and methods experience

  • 8 or more years of professional experience conducting user research and evaluations.
  • MS-level (or equivalent) training and experience using quantitative and qualitative user experience research methods.
  • Mastery of a broad set of research methods, e.g., interviews, surveys, usability evaluations, field studies, basic quantitative analyses, A/B tests, online experiments, log analytics studies, advanced quantitative analyses.
  • Strong familiarity with literature on HCI theory and practice, particularly design principles and patterns.
  • Ability to work independently with little direct supervision and take initiative to solve problems. 

Additional Information

Informatica offers a competitive compensation package that includes base salary, medical, retirement, flexible time off and more. Our generous benefits vary depending on your geographic work location. It’s an exciting time to work at Informatica. You can learn more about our company, our products and services at We are an Equal Opportunity Employer (EOE).


City: Redwood City

State: California

Alternative Location(s) :

Community / Marketing Title: Principal UX Researcher

Company Profile:

Who We Are

Informatica empowers the world's most progressive companies to realize data-driven digital transformations that are changing the world.  To do this, we live by our We "DATA" values. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Together, we are conquering the impossible with data and changing what was once unimaginable into what’s now common—making lives richer, businesses stronger, and our world better.

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Navigating COVID-19 and Beyond

  • Since March 2020, our INFA Team have been working remotely to do our part to slow the spread of COVID-19
  • During this time, work-life balance and the well-being of our team has been a priority for us. In lieu of not being in the office, our teams are actively participating online via video chats. You'll find groups connecting for online games, virtual break rooms, online training, yoga, morning coffee, and so much more!
  • We're also offering all teammates the ability to expense home office items (monitor, chair, desk, etc…) to ensure that you're as comfortable as possible

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

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Travel Requirement: Limited

Location_formattedLocationLong: Redwood City, California US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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