Grads & Interns      Life at INFA      Locations      Talent Community       Sign In

Technical Writing intern

Location: Redwood City, California US


This position is no longer open.

Job Number: 27481

Position Title: Intern

External Description:

We’re currently looking for an energetic technical writing intern to join our team in Redwood City, CA. 

Job Summary

As a technical writing intern, you will help our data engineering content development team deliver high quality content to support our products. You will put your outstanding written and verbal communication skills to good use by helping the team create content like user guides, how to articles, walkthroughs, and videos.

In the intern role, you will gain experience working in a fast-paced environment creating content that is clear, concise, and useful. You will learn common tech writing tools and skills.

Day-to-day Duties? Here's What You'll Be Doing

  • Write user documentation to be published online in HTML and PDF formats.
  • Create knowledge base and how to articles.
  • Create videos to help users understand functionality.
  • Create interactive walkthroughs that integrate into the product.
  • Meet with engineers and product managers to learn about features.
  • Learn to write in DITA, an industry standard authoring methodology.
  • Be part of a positive team environment that promotes a culture of innovation, accountability, dependability, collaboration, and excellence.

Key Essentials

  • Graduating with a degree in engineering, technical communications, humanities, or social sciences
  • Must be a student, currently enrolled with a GPA of 3.0 or higher
  • Excellent analytical and written communication skills
  • Ability to quickly learn technical information

What We’d Like to See

  • Knowledge of data management, data engineering/big data, database, and cloud concepts.
  • Familiarity with DITA, XMetaL, content management systems, source control systems, Jira, and Confluence.
  • Familiarity with Adobe Creative Cloud, video software, e-learning software, and/or WalkMe.

City: Redwood City

State: California

Alternative Location(s) :

Community / Marketing Title: Technical Writing intern

Company Profile:

Who We Are

Informatica empowers the world's most progressive companies to realize data-driven digital transformations that are changing the world.  To do this, we live by our We "DATA" values. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Together, we are conquering the impossible with data and changing what was once unimaginable into what’s now common—making lives richer, businesses stronger, and our world better.

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Navigating COVID-19 and Beyond

  • Since March 2020, our INFA Team have been working remotely to do our part to slow the spread of COVID-19
  • During this time, work-life balance and the well-being of our team has been a priority for us. In lieu of not being in the office, our teams are actively participating online via video chats. You'll find groups connecting for online games, virtual break rooms, online training, yoga, morning coffee, and so much more!
  • We're also offering all teammates the ability to expense home office items (monitor, chair, desk, etc…) to ensure that you're as comfortable as possible

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

Facebook Twitter LinkedIn Instagram


Travel Requirement: Limited

Location_formattedLocationLong: Redwood City, California US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

Contact Us     Trademarks     Terms of Use     Personnel Privacy Notice

Facebook Twitter LinkedIn Instagram

© 2020 Informatica All Rights Reserved