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Senior Devops Engineer_ ITIL

Location: Bangalore, Karnataka IN


This position is no longer open.

Job Number: 28446

Position Title: Senior Software Engineer (Ops Team)

External Description:

Job Summary  

Senior Ops Engineer in Cloud Trust Team to support cloud operations service management/ project management.


As a Senior DevOps Engineer, you will be responsible for cloud operations , service management and change management for  CloudTrust.  In the role of Senior Ops Engineer, you must be able to work and adapt in a cloud operations environment supporting products and services.. Working as the Senior Ops Engineer you must have strong technical, communication, collaboration, and project management skills 


Technology You’ll Use: 

 Cloud operations , Servicenow/ Jira Service Desk, AWS/Azure/GCP, Terraform, Linux operations.


What You’ll Do  

Good ITIL skills and understanding of change management and service management.

Build and Operate large scale web applications  deployed in multiple Cloud Providers 

Good understanding cloud service providers and services VPC, ALB/ELB,EC2 etc

Implement monitoring and instrumentation for the cloud services.

Provide 24/7 on call support for management services

Perform incident/alert troubleshooting, problem analysis and provide high quality solutions to technical issues 

On-call support in cases of issues on production environment  

Work with geographically dispersed team 


Key Essentials  

Have experience in web application deployments specifically AWS or Azure, 

Have experience in either of Cloud Providers AWS, Azure, GCP 

Experience writing infrastructure as code using tools such as Terraform, CloudFormation 

Comfortable with supporting and operating high availability Cloud services and provide on-call support for Sev1 incidents on production and critical development/QA cloud environments. 

Understanding of Linux systems and operations

You are self-motivated with strong problem solving and troubleshooting skills. 



What Does Success Look Like? 

Enable Product teams with self-service capabilities and ensure zero downtime, adhering to defined SLAs for higher uptime of the system. 


Nice to Have  

5+ years of Systems Engineering or administration 

3+ years of experience in managing Cloud operation environments at scale in Production 

2+ years of experience working in change management process.

Experience with Production level monitoring and alerting with tools like solar winds,zabbix,Prometeus/grafana

Experience with cloud automated deployment tools such as terraform, puppet or sensible.

Prior experience in defining, configuring, and implementing disaster recovery process 




City: Bangalore

State: Karnataka

Alternative Location(s) :

Community / Marketing Title: Senior Devops Engineer_ ITIL

Company Profile:

Who We Are

Informatica empowers the world's most progressive companies to realize data-driven digital transformations that are changing the world.  To do this, we live by our We "DATA" values. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Together, we are conquering the impossible with data and changing what was once unimaginable into what’s now common—making lives richer, businesses stronger, and our world better.

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Navigating COVID-19 and Beyond

  • Since March 2020, our INFA Team have been working remotely to do our part to slow the spread of COVID-19
  • During this time, work-life balance and the well-being of our team has been a priority for us. In lieu of not being in the office, our teams are actively participating online via video chats. You'll find groups connecting for online games, virtual break rooms, online training, yoga, morning coffee, and so much more!
  • We're also offering all teammates the ability to expense home office items (monitor, chair, desk, etc…) to ensure that you're as comfortable as possible

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

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Travel Requirement: Up to 25%

Location_formattedLocationLong: Bangalore, Karnataka IN

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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