Senior Credit & Collections Analyst - 28449
Redwood City, CA, USA
Employment Type: Exempt
Job Category: Finance & Administration
Description
Informatica is currently looking for a Senior Credit and Collections Analyst with experience in the Credit & Collections field to join our team in Redwood City, CA
Job Summary
As a Senior Credit and Collections Analyst you will be responsible for Credit analysis and collections for a set account base within the Americas. In the role of Senior Credit and Collections Analyst you must be able to work and adapt in a fluid, fast-paced environment. Working as the Senior Credit and Collections Analyst you must have strong technical, communication, collaboration, and leadership skills
Technology You’ll Use:
- DNB Collection Manager
- Salesforce.com
- Oracle Fusion
- PeopleSoft
- Microsoft Office
- DNBi Account Manager / Decision Maker
What You’ll Do
- Collections of set account base comprised of US accounts, utilizing DNB Collection Manger workflow
- Credit analysis based on Opportunity/Orders within in SFDC, and utilizing DNB decision maker tool along with credit decision knowledge
- Reconcile account to maintain cleanliness, and ensure credits/cash are applied in a timely matter
- Collaborate with internal & external teams to resolve disputes and submit credit/rebill documentation where necessary to allow timely payments
- Escalation assistance for offshore team(s) where real time connections are needed
Key Essentials
- Minimum of 5 years Credit & Collections experience is a must
- BS degree in business/accounting preferred
- Advanced excel/reporting skills
- Strong communication skills and the ability to work with diverse groups cross-functionally and globally
- Flexible time schedule as this function requires some evening meetings and quarter end credit activities
What Does Success Look Like?
- You will utilize your collections experience to meet cash targets and contribute to the team goals for past due % and DSO, as set by management. Credit analysis will be completed timely especially during peak sales cycles with complete and accurate documentation for each decision per Informatica’s credit policy.
Nice to Have
- A candidate with experience using all 4 of our main systems (Oracle Fusion, Peoplesoft, SFDC, DNB Collection Manger / Account Manager)
- Experience with subscription software and services collections
- Month end reporting experience
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
At Salesforce, we strive to create an accessible and inclusive experience for all candidates.
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.
Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.
Equal Opportunity Statement.
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
Salesforce welcomes all.
Contact Us Trademarks Labor Condition Applications Terms of Use Privacy Policy
© 2025 Informatica Inc.