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Senior Technical Writer

Location: Bangalore, Karnataka IN

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Job Number: 28665

Position Title: Senior Technical Writer

External Description:

Description

We’re currently looking for a Senior Technical Writer to join our team. 

Job Summary

As a Senior Technical Writer, you will be responsible for creating effective product documentation, videos, and tutorials in a fast-paced environment. You will work closely with software engineers, UX designers, product managers, and other doc team members to create great user-facing content.

What You'll Do

  • Write highly technical content that describes product functionality
  • Compile and test online help
  • Create project plans, maintain schedules for specific projects, and communicate documentation status to the respective manager or lead
  • Develop tutorials to improve first user experience
  • Work with stakeholders to deliver meaningful error messages, useful UI strings, and develop clear terminology
  • Contribute how-to articles, knowledgebase articles, videos, walkthroughs, and other useful content
  • Contribute to documentation team processes
  • Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
  • Collaborate on projects with other technical writers

Key Essentials

  • BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
  • 5+ years of relevant professional experience
  • Excellent analytical and written communication skills
  • Excellent leadership and project management skills
  • Able to quickly learn technical information
  • Able to meet deadlines and help others meet them
  • Able to multitask, prioritize, and follow schedules
  • Able to follow documentation processes and style
  • Able to understand customer requirements and incorporate them into the documentation
  • Attentive to detail and accuracy is committed to excellence, and owns and acts on quality problems

What Does Success Look Like?

  • You use your excellent analytical and written communication skills to create content that helps increase customer adoption of products.

What We’d Like to See

  • Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts.
  • Experience with DITA, XMetaL, content management systems, source control systems, Jira, and Confluence.
  • Experience with Adobe Creative Cloud, video software, e-learning software, and/or WalkMe.

City: Bangalore

State: Karnataka

Alternative Location(s) :

Community / Marketing Title: Senior Technical Writer

Company Profile:

Who We Are

Informatica empowers the world's most progressive companies to realize data-driven digital transformations that are changing the world.  To do this, we live by our We "DATA" values. We Do Good, Act As One Team, Think Customer First, and Aspire For The Future. Together, we are conquering the impossible with data and changing what was once unimaginable into what’s now common—making lives richer, businesses stronger, and our world better.

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Navigating COVID-19 and Beyond

  • Since March 2020, our INFA Team have been working remotely to do our part to slow the spread of COVID-19
  • During this time, work-life balance and the well-being of our team has been a priority for us. In lieu of not being in the office, our teams are actively participating online via video chats. You'll find groups connecting for online games, virtual break rooms, online training, yoga, morning coffee, and so much more!
  • We're also offering all teammates the ability to expense home office items (monitor, chair, desk, etc…) to ensure that you're as comfortable as possible

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Life at Informatica

Follow us to meet our team, learn more about life, careers, and events at Informatica. Conquering the Impossible with data, come join #LifeAtINFA!

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Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit Informatica.com, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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