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Lead DevOps Engineer - Cloud Product Operations

Location: Toronto, Ontario CA


This position is no longer open.

Job Number: 29325

Position Title: Lead Software Engineer (Ops Team)

External Description:


Informatica is currently looking for a Lead Software Engineer, Cloud Product Operations with experience in supporting our hosted and SaaS operation environment, deploying data management products into Cloud (like AWS and Azure), automate the delivery, maintenance and monitoring the services to join our team in our Toronto office. 

Job Summary

As a Lead Software Engineer, Cloud Product Operations, you will be responsible for operating and administering the Cloud Application Integration (formerly Informatica Cloud Real-Time), Data Integration Taskflow environments, Master Data Management suite of Services in production. In the role of Lead Software Engineer, Cloud Product Operations you must be able to work and adapt in a fluid, fast-paced environment. Working as the Lead Software Engineer, Cloud Product Operations you must have strong technical, communication, collaboration, and leadership skills. 

Technology You’ll Use:

  • AWS, Azure, Terraform, Chef, Packer, Ansible, Python, Shell, Perl, ELK Stack, Maven, Perforce, Git, SVN, CI Pipelines, JSON, XML, RDBMS, SQL, Nagios, Sensu or Sumologic. 

What You’ll Do

  • Develop the automation tools for deployment, patch updates and disaster recovery.
  • Support the agile software development process among cross-functional teams to ensure smooth product delivery
  • Perform incident/alert troubleshooting, problem analysis and provide high quality solutions to technical issues
  • Manage RCA, Incident Process, and Risk Analysis of the cloud services.
  • Liaison with the Informatica Security Council to manage and defined ICS application security compliance standards.
  • On-call support in cases of issues on production environment and provide proactive support on critical issues, including liaison with business users, system users.

Key Essentials

  • BS degree in Computer Science or equivalent
  • 5+ years of Systems administrations or enterprise software development or operations
  • At least 3 years of experience managing Cloud hosting infrastructure, such as Amazon AWS or Microsoft Azure. 

What Does Success Look Like?

  • Take ownership and resolve the issues related to production environment within expected by SLA time frames
  • Design and implement improvements to operation of the services on the cloud, through tuning at the application and database layer.
  • Provide proactive support on critical issues, including liaison with business users, system users.
  • Ability to work under pressure managing multiple tasks and priorities. 

Nice to Have

  • Experience with Networking technology: such as DYN/NetNames and Load balancer
  • Experience in setting up a logging, monitoring and alerting tools such as Nagios, Sensu or Sumologic
  • Experience of performing or participating in compliance and security audits
  • Experience in defining, configuring, and implementing disaster recovery process


City: Toronto

State: Ontario

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Lead DevOps Engineer - Cloud Product Operations

LinkedIN Hashtag: LI-SD1

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica is the enterprise cloud data management leader, helping enterprises overcome critical business challenges by leading with the power of data. Processing over 15 trillion cloud transactions a month, Informatica enables the world’s most innovative companies to take a cloud-first, cloud-native approach to modernize their data infrastructure, gain a 360-degree view of their business, and drive data governance and privacy. Informatica is the market leader in all five key categories of enterprise data management and has been the trusted partner to more than 9,500 customers.  Connect with Informatica at, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Travel Requirement: Limited

Location_formattedLocationLong: Toronto, Ontario CA

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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