Digital Media Technical Writer - 29728
Toronto, ON, Canada
Job Category: Research & Development
Description
Informatica is looking for a Technical Multimedia Content Developer to join our team in North America focusing on multimedia content deliverables.
Job Summary
As a Technical Multimedia Content Developer, you will be responsible for delivering videos, interactive tutorials, and walkthroughs that will help users with our products. You’ll help create standards and guidelines for content and ensure that these are met. You will work closely with product managers and other doc team members to prioritize and deliver content. You will work in a fast-paced environment creating multimedia content that is technical, but also clear, concise, and useful.
What You'll Do
- Write and record videos that describe product concepts and functionality
- Create interactive content that helps users learn our products
- Create and maintain schedules for specific projects, and communicate documentation status to the documentation manager or lead
- Contribute to multimedia doc processes and strategies
- Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
- Collaborate with other technical writers and stakeholders.
Key Essentials
- BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
- 1+ years of relevant professional experience
- Experience with Adobe Creative Cloud, video software, e-learning software, and/or WalkMe.
- Experience creating interactive tutorials or demos
- Able to understand customer requirements and incorporate them into the deliverables
- Comfortable working in a fast-paced, collaborative environment
- Can propose creative ideas and look for new ways to contribute
- Excellent analytical and written communication skills
- Able to quickly learn technical information
- Able to multitask, prioritize, and follow schedules
- Able to follow established processes and style
- Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems.
What Does Success Look Like?
- You use your excellent communication and creative skills to create multimedia content that helps increase customer adoption of products.
What We’d Like to See
- Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts.
- Experience with content management systems, source control systems, Jira, and Confluence.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
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Equal Opportunity Statement.
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