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Digital Media Technical Writer

Location: Toronto, ON, Canada

Notice

This position is no longer open.

Job Number: 29728

Position Title: Technical Writer

External Description:

Description

Informatica is looking for a Technical Multimedia Content Developer to join our team in North America focusing on multimedia content deliverables. 

Job Summary

As a Technical Multimedia Content Developer, you will be responsible for delivering videos, interactive tutorials, and walkthroughs that will help users with our products. You’ll help create standards and guidelines for content and ensure that these are met. You will work closely with product managers and other doc team members to prioritize and deliver content. You will work in a fast-paced environment creating multimedia content that is technical, but also clear, concise, and useful. 

What You'll Do

  • Write and record videos that describe product concepts and functionality
  • Create interactive content that helps users learn our products
  • Create and maintain schedules for specific projects, and communicate documentation status to the documentation manager or lead
  • Contribute to multimedia doc processes and strategies
  • Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
  • Collaborate with other technical writers and stakeholders.

Key Essentials

  • BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
  • 1+ years of relevant professional experience
  • Experience with Adobe Creative Cloud, video software, e-learning software, and/or WalkMe.
  • Experience creating interactive tutorials or demos
  • Able to understand customer requirements and incorporate them into the deliverables
  • Comfortable working in a fast-paced, collaborative environment
  • Can propose creative ideas and look for new ways to contribute
  • Excellent analytical and written communication skills
  • Able to quickly learn technical information
  • Able to multitask, prioritize, and follow schedules
  • Able to follow established processes and style
  • Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems. 

What Does Success Look Like?

  • You use your excellent communication and creative skills to create multimedia content that helps increase customer adoption of products. 

What We’d Like to See

  • Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts.
  • Experience with content management systems, source control systems, Jira, and Confluence. 

City: Toronto

State:

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Digital Media Technical Writer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SD1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Toronto, Ontario CA

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