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Digital Media Technical Writer

Location: Austin, Texas US


Job Number: 29728

Position Title: Technical Writer

External Description:


Informatica is looking for a Technical Multimedia Content Developer to join our team in North America focusing on multimedia content deliverables. 

Job Summary

As a Technical Multimedia Content Developer, you will be responsible for delivering videos, interactive tutorials, and walkthroughs that will help users with our products. You’ll help create standards and guidelines for content and ensure that these are met. You will work closely with product managers and other doc team members to prioritize and deliver content. You will work in a fast-paced environment creating multimedia content that is technical, but also clear, concise, and useful. 

What You'll Do

  • Write and record videos that describe product concepts and functionality
  • Create interactive content that helps users learn our products
  • Create and maintain schedules for specific projects, and communicate documentation status to the documentation manager or lead
  • Contribute to multimedia doc processes and strategies
  • Edit own content for completeness, style, and accuracy to ensure it reflects Informatica's commitment to quality
  • Collaborate with other technical writers and stakeholders.

Key Essentials

  • BA/MA/BS/MS or equivalent (engineering, technical communications, humanities, social sciences) preferred
  • 1+ years of relevant professional experience
  • Experience with Adobe Creative Cloud, video software, e-learning software, and/or WalkMe.
  • Experience creating interactive tutorials or demos
  • Able to understand customer requirements and incorporate them into the deliverables
  • Comfortable working in a fast-paced, collaborative environment
  • Can propose creative ideas and look for new ways to contribute
  • Excellent analytical and written communication skills
  • Able to quickly learn technical information
  • Able to multitask, prioritize, and follow schedules
  • Able to follow established processes and style
  • Attentive to detail and accuracy, is committed to excellence, and owns and acts on quality problems. 

What Does Success Look Like?

  • You use your excellent communication and creative skills to create multimedia content that helps increase customer adoption of products. 

What We’d Like to See

  • Knowledge of data management, big data, relational and/or No SQL database, and cloud concepts.
  • Experience with content management systems, source control systems, Jira, and Confluence. 

City: Austin

State: Texas

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Digital Media Technical Writer

LinkedIN Hashtag: LI-SD1

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica is the enterprise cloud data management leader, helping enterprises overcome critical business challenges by leading with the power of data. Processing over 15 trillion cloud transactions a month, Informatica enables the world’s most innovative companies to take a cloud-first, cloud-native approach to modernize their data infrastructure, gain a 360-degree view of their business, and drive data governance and privacy. Informatica is the market leader in all five key categories of enterprise data management and has been the trusted partner to more than 9,500 customers.  Connect with Informatica at, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Travel Requirement: Limited

Location_formattedLocationLong: Austin, Texas US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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