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Subscription Renewal Sales Representative

Location: Austin, Texas US


This position is no longer open.

Job Number: 29905

Position Title: Subscription Renewals Representative

External Description:

Subscription Management Representative

Our Team

Our award-winning Customer Success team is one of Informatica Cloud’s strongest assets, enabling us to strengthen our customer relationships by delivering on our promise of superior technology and proven results. The Customer Success team is committed to ensuring the successful launch of customer use cases on our Platform and driving future adoption, helping each customer derive as much value as possible from Informatica Cloud.

Your Opportunity
The Subscription Management Representative will work closely with internal resources to develop strategies to attain successful customer renewals, upsells and maximize adoption of Informatica Cloud subscription contracts. It will also be responsible for achieving assigned renewal and growth targets.

Our Ideal Candidate

You have prior experience in a Cloud subscription renewal sales organization. You have the knowledge and experience to support and advise our customers on the benefit and the procedures to proceed seamlessly and effectively in the renewal of their Cloud subscription.

Your Responsibilities

  • Responsible for renewing, up-selling, and closing Informatica Cloud Subscription contracts.
  • Demonstrates knowledge of the organization’s various products and renewable license contracts. Educates customers on business practices and associated contractual implications.
  • Ensures customer awareness and understanding of applicable product elements.
  • Must meet sales objectives such as quota and upsell requirements.
  • Maintain account team relationships by working with Account Managers.
  • Responsible for implementing and managing contract renewal initiatives.
  • Maintains contract revenue base at highest possible retention rate and protects contract revenue stream.
  • Ensures timely contract renewal and promotes awareness of upgrade and add-on opportunities to customers.
  • Ensures competitiveness of company's maintenance contracts.

Your Qualifications

  • College degree or equivalent experience
  • 2+ years of experience in renewals, customer service, sales, account management or equivalent customer facing role.
  • 2+ years of experience working with external clients.
  • Must be motivated, goal oriented and able to work independently.
  • Must be able to organize, prioritize complete activities and meet deadlines.
  • Requires ability to withstand frequent and intense pressure as a result of demanding workload and must be able to maintain a positive and professional manner throughout.
  • Requires strong communication skills
  • Ability to acquire a thorough knowledge of our products and the value they provide.

City: Austin

State: Texas

Seniority Level: Entry Level

Alternative Location(s) :

Community / Marketing Title: Subscription Renewal Sales Representative

LinkedIN Hashtag: LI-LS1

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica is the enterprise cloud data management leader, helping enterprises overcome critical business challenges by leading with the power of data. Processing over 15 trillion cloud transactions a month, Informatica enables the world’s most innovative companies to take a cloud-first, cloud-native approach to modernize their data infrastructure, gain a 360-degree view of their business, and drive data governance and privacy. Informatica is the market leader in all five key categories of enterprise data management and has been the trusted partner to more than 9,500 customers.  Connect with Informatica at, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Travel Requirement: Limited

Location_formattedLocationLong: Austin, Texas US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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