Our Ideal Candidate

Provides relationship management and acts as client liaison during delivery of a professional services engagement. Focused upon and responsible for client satisfaction, maintaining client communication, and the overall management of the client relationship. May work to grow the client relationship by identifying new business opportunities. Works with delivery team to execute on contract terms and conditions and to ensure on-time delivery of projects that support the client’s business.

Essential Duties & Responsibilities

• Delivery Manager for Migration Factory will be responsible for end to end implementation of Cloud Data Warehouse Modernization Program for conversion On-Premise Powercenter customers to Cloud(IICS)
• This position is responsible for having direct line of communication with customers to define project plan, sprints , track deliverables and assign resources to the conversion.
• This role also requires you to manage requirements and scope for the migration to ensure on-time and on-budget delivery of migration projects
• This role is also responsible for escalating issues and rause tickets within INFA engineering.
• This role will act as a liason between Customer, Implementation team and Engineering to ensure all concerns are addressed cross functionally.
• Works with delivery staff and account management to understand the business requirements of the customer.
• Partners with delivery staff and solutions architects to deliver the engagements of the professional services organization.
• Provides project status reporting and expense management / oversight.
• Identifies and mitigates risk within the engagement.
• Receives customer acceptance of deliverables and/or manages necessary changes on statements of work.
• Proactively acts to prevent and/or address project overruns.
• Mentors lesser scoped Delivery Manager team members and delivery staff.
• Engages with senior-most external and internal stakeholders, where executive communication and influencing-skills are paramount.
• Responsible for CSAT survey send/receive on managed engagements.

Knowledge & Skills

• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Works on complex issues where analysis of situations or data requires an in-depth evaluation of variable factors.
• Exercises judgment in methods, techniques, and evaluation criteria for obtaining results.
• Leverages business acumen and subject matter expertise.
• Thorough understanding of Informatica business priorities, strategy and direction.
• Works across the organization and maintains/builds strong working relationships based in experiences/past interactions.

Your Qualifications

• B.S. in computer science, computer engineering , Mathematics or a related field.
• Successful experience in delivery of Master Data Management projects.
• Successful track record of delivering technical consulting engagements which include installations of complex software and development of complex data solutions.
• Solid data analysis and data management skill
• Strong communication, presentation and organization skills - ability to reduce complex and complicated information into clear recommendations to senior leadership
• Strong ability to multi-task and prioritize tasks across competing projects.
• PMP Certification preferred
• Minimum 8 + years of relevant professional experience.
• BA/BS or equivalent educational background is preferred.