Presales Support Associate

Job Number: 30374

Position Title: PreSales Support Engineer 1

External Description:

PreSales Support Engineer

The PreSales Support Engineer provides pre-sales systems and/or services support for the field and/or partner organizations. Services-focused support staff provides RFP/Security Document support, run standard product demonstrations, and may run core product workshops.

Essential Duties & Responsibilities

• Provides Request for Proposal support to field and partner organizations.
• Performs standard product demos and delivers core product workshops.
• Processes and fulfills security document request tickets.
• Serves as point-of-contact with various internal teams to manage responses to document requests.

Knowledge & Skills

• Utilizes professional and educational training, along with relevant previous experiences, to gain understanding of customer's decision-making process, goals, and business objectives.
• Works with team-level impact and collaborates with others to achieve objectives.
• Concept-level technical knowledge of hybrid deployment of software solutions, Data Warehousing, Database, Big Data, and/or Business Intelligence software concepts and products.
• Strong organizational and time-management skills are required, as well as written communication and presentation skills.

Education/Experience

• BA/BS or equivalent educational background is preferred.
• Minimum 0+ years of relevant professional experience with undergrad degree and/or professional training.

City: Austin

State: Texas

Seniority Level: Entry Level

Alternative Location(s) :

Community / Marketing Title: Presales Support Associate

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-LS1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Austin, Texas US