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Field Sales Operations Manager

Location: Redwood City, California US


Job Number: 30394

Position Title: Principal Sales Operations Analyst

External Description:

Field Sales Operations Manager

The Field Sales Operations Manager works closely with the Area Sales Vice Presidents and Regional Directors to support forecast process and the success of the sales team. This person should have experience building sales forecast models, plans and analyzing large and complex data sets.

Review and analyze sales-related activities such as the pipeline, bookings forecast, sales productivity and goal attainment.  Drive process improvement and share best practices with other teams.

Essential Duties & Responsibilities

  • Serve as the trusted advisor and sales operations lead to area sales leaders
  • Develop, track and manage the forecast process, performance analysis, metrics/KPIs to drive forecast accuracy
  • Partner with Sales organization leadership to define, refine, and maintain sales territories and account assignments
  • Monitor and review the Salesforce funnel and pipeline metrics weekly to ensure quality and accuracy
  • Own sales analytics data gathering, reporting, and improvements
  • Implement best-practices and standardization of sales processes leveraging efficiency and scalability
  • Ensure alignment of Sales team with overall corporate objectives and priorities
  • Use data and qualitative information to drive and optimize our business
  • Structure and evaluate business problems, design and implement actionable recommendations, and track success metrics
  • Define programs and processes that promote up-sell, cross-sell in partnership with Sales and Marketing
  • Help prepare the Quarterly Business Review (QBR) Package

Knowledge & Skills

  • Background in sales operations and field level forecast process
  • Strong collaborator; comfortable operating in a matrix organization
  • Proven experience of sales and analytics technology and how to apply it to improve organizations
  • Frequent engagement with sales executives to provide functional expertise advice that influences sales strategy
  • Intellectual curiosity and agility to navigate ambiguous circumstances
  • Ability to present, articulate, and defend analyses
  • Excellent working knowledge of SFDC, CPQ, Tableau, Power BI tools, etc.


  • BA/BS or equivalent educational background is preferred
  • Minimum 8+ years of relevant professional experience with Finance background a plus
  • Advanced proficiency in Excel and PowerPoint
  • Salesforce experience required; SalesLoft, Seismic, DiscoverOrg and Marketo knowledge a plus
  • Experience in a high-growth software, SaaS and DaaS company

City: Redwood City

State: California

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Field Sales Operations Manager

LinkedIN Hashtag: LI-JG1

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica is the enterprise cloud data management leader, helping enterprises overcome critical business challenges by leading with the power of data. Processing over 15 trillion cloud transactions a month, Informatica enables the world’s most innovative companies to take a cloud-first, cloud-native approach to modernize their data infrastructure, gain a 360-degree view of their business, and drive data governance and privacy. Informatica is the market leader in all five key categories of enterprise data management and has been the trusted partner to more than 9,500 customers.  Connect with Informatica at, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Travel Requirement: Up to 25%

Location_formattedLocationLong: Redwood City, California US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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