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Principal Services Consultant

Location: Remote, US


Job Number: 30530

Position Title: Principal Services Solutions Architect

External Description:

Resident Architect / Principal Consultant

As a Resident Architect / Principal Consultant you will be a trusted advisor to our customers, driving the effective utilization of the Informatica platform.  You will work closely with enterprise architecture and governance teams, business line IT architects, and data management leadership to ensure our customer’s success.

During the course of a client engagement, the RA will be expected to:

  • Liaise with architects, technical teams, and leadership (both business and IT) across the customer s organization
  • Fully understand the client s project portfolio, proactively addressing emerging functional and technical requirements
  • Organize and lead Informatica Platform governance meetings
  • Assess current and planned utilization of the Informatica Platform
  • Ensure proper configuration of the Informatica Platform
  • Identify opportunities to tune and optimize the existing Platform workload
  • Provide the single point of contact for resolution of technical issues
  • Act as the primary interface point into Informatica s broader technical teams to ensure the full breadth and depth of the Informatica organization is leveraged for the customer s success
  • Communicate overall client status to Informatica Professional Services management on a regular basis
  • In addition, the RA will be responsible for execution of the following client deliverables as required:
  • Informatica platform architecture and Strategic roadmap
  • Fit/Gap assessment of new/planned initiatives
  • Velocity methodology training
  • Team skills assessment and education plan
  • Production operations manual template
  • Automated deployment framework
  • Platform upgrade plan
  • Monthly capacity plan and roadmap
  • Quarterly state of the platform report
  • Bi-annual platform ROI analysis & report
  • ICC / Lean Integration assessment and values stream mapping
  • Data Governance framework, Best Practices and leading the customer through successful Data Governance Journey
  • Strong experience in leading a customer through a MDM multi Domain Implementation
  • RAs will also be expected to work closely with colleagues in other parts of Informatica to contribute to achievement of overall revenue targets. Specifically, the RA will:
  • Assist Regional Managers and Directors in all aspects of customer satisfaction, lead generation, proposal delivery, and go-live events
  • Build collaborative relationships with the area sales organizations to ensure their understanding of the RA value proposition, and to assist with effective positioning of the RA program to customers
  • Provide pre-sales assistance at customer meetings in the concepts of ICC, Velocity, and data integration best-practices

RAs are looked to as thought leaders both by the customers they serve and within Informatica Professional Services (IPS). For customers, this means the RA is expected to present new concepts, drive strategy, and find opportunities to expand the value of the Informatica Platform. Within IPS, RAs actively participate in continuous improvement of key deliverables, refinement and additions to the Velocity methodology, contribution to the IPS Knowledgebase, and coaching/mentoring of other colleagues within the Practice.

  • Must possess combination of technical depth, written/verbal communication, and client management skills
  • Must demonstrate expert-level knowledge of PowerCenter, as well as a strong working knowledge of all Informatica products
  • Self-sufficiency in problem solving and knowledge acquisition from resources throughout the company
  • 10+ years industry experience
  • 10+ years of experience architecting, designing, and implementing Informatica platforms and solutions
  • Bachelor s degree or equivalent experience
  • Willingness to travel up to 75% 

City: Remote


Seniority Level: Mid-Senior Level

Alternative Location(s) : Virginia, NY, Georgia, Florida, East Coast

Community / Marketing Title: Principal Services Consultant

LinkedIN Hashtag: LI-TK1

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica is the enterprise cloud data management leader, helping enterprises overcome critical business challenges by leading with the power of data. Processing over 15 trillion cloud transactions a month, Informatica enables the world’s most innovative companies to take a cloud-first, cloud-native approach to modernize their data infrastructure, gain a 360-degree view of their business, and drive data governance and privacy. Informatica is the market leader in all five key categories of enterprise data management and has been the trusted partner to more than 9,500 customers.  Connect with Informatica at, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Travel Requirement: Greater than 50%

Location_formattedLocationLong: Remote, US

The Hiring Process

Apply for an open role via our Career Page or through an Internal Referral. While you're waiting to hear back from our Talent Acquisition Team, visit, our Informatica social channels, and Glassdoor. Doing so will give you insight into who we are, what we do, and why you should join our team.

If you're a great fit, one of our Recruiter's will reach out to you to schedule an initial screen via a video call. Use this time to share your experience with the Recruiter, and why you're the best person for the job.

After speaking to the Recruiter, you'll have a chance to meet with the Hiring Manager and team via a video call. Use this step as a chance to learn more about the team, and as a chance to sell yourself and impress the team.

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