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Lead Senior Consultant - 30554

Full Time
On-Site

Bengaluru, Karnataka, India

Job Category: Professional Services

Informatica is currently looking for a Consultant with experience in Informatica Data Governance product stack (EDC/AXON) to join our Professional Services team in Bangalore

Job Summary 

As a Consultant, you will provide Informatica product expertise and data management knowledge to deliver the most architecturally efficient and cost-effective solution for our customers’ data management projects. You will work closely with the customers, other Informatica consultants and customer/partner resources, Sales, Global Customer Support and Product Management to ensure customers’ success and satisfaction with our products and services and contribute to their long-term loyalty. This position requires a highly skilled and motivated individual with Data Architecture, Cloud Data Integration, Cloud Application Integration and Data Quality experience.

What You’ll Do

The Consultant is responsible for providing industry leading Consulting Services to Informatica customers utilizing Informatica products

  • This role includes the following areas of responsibility:
    • Support variety of Informatica Data Governance (DG) and emerging tech products - EDC, Axon, DQ, IICS etc.
    • Proactively work with the team on managing and monitoring customer environments
    • Develop, test and deploy data governance solutions in accordance with customers schedule
    • Support enhancement on the different areas of implemented product/s
    • Document and review requirements, services requests, enhancements, operational activities, technical and specifications changes
    • Coordinate Informatica upgrades and installation related areas
    • Support P0/P1 escalations
    • Guide projects using the Informatica Velocity Methodology to ensure customer success and a high return on Informatica software investment
    • Author and publish knowledgebase articles and serve as a go-to resource within the practice for technical information
    • Provide regular reports to communicate project status both internally and externally

Key Essentials

  • Bachelor’s Degree in Engineering/Technology or MCA
  • 4+ years of overall experience working in Data management products
  • Expert-level skills in Informatica DG implementation - Enterprise Data Catalog (EDC) and/or Axon
  • Advanced skills in at least one of the allied Data Integration products i.e. Data Quality, Data Engineering Integration, Informatica Cloud (IICS) etc.
  • Strong client facing negotiation, communication, issue resolution and analytical skills
  • Ability to handle stressful situations with perseverance and professionalism
  • Willingness to travel (up to 15%)
  • Demonstrate a strong desire to grow both technically and as a trusted team player 

What Does Success Look Like?

You utilize your excellent technical knowledge on EDC/Axon and consulting skills to solve customers’ complex business problems by seamless implementation of Informatica Data Governance products.

The ideal candidate is a natural leader who strives for excellence and is known as a trusted advisor to the customer. You possess superb communication and customer-relationship skills, responsiveness, sensitivity, diplomacy and are comfortable working both independently and collaboratively. Your advanced problem-solving skills and technical aptitude allows you to adapt to new circumstances and learn quickly when facing new problems and challenges.

In addition to the attributes mentioned, you all also be able to:

  • Work on Informatica’s emerging product stack – EDC, Axon, IICS etc.
  • Adapt to customers’ work culture and establish an excellent working relationship with them
  • Travel, both within India and abroad
  • Demonstrate a strong desire to grow both technically and as a trusted advisor to the customer 

Additional skills preferred

  • Familiarity with Cloud Hosted environments such as AWS, Azure etc.
  • Experience in Linux environment and Unix shell script programming
  • Expertise in writing SQL queries and/or database management skills in Oracle/SQL Server or new generation data management software such as Teradata, Greenplum, Redshift, etc.
  • Administration skills in Hadoop ecosystems and distribution such as Cloudera, Hortonworks, HDInsight’s etc.

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form.

Please note that Salesforce uses an automated employment decision tool to help our recruiters assess and evaluate candidates’ resumes. If you do not want Salesforce to use this tool with your application, please submit a request via this form.

Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

Salesforce welcomes all.

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