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Manager, Digital Sales - 30818

Full Time
On-Site

Austin, TX, USA

Employment Type: Exempt

Job Category: Sales

  • Job Profile Summary
    The Inside Sales Manager directly manages inside sales representatives who are responsible for closing sales over the phone. Administers the inside sales representatives’ sales incentive plan. Trains, mentors, coaches, and supervises inside sales staff. Has thorough knowledge of the organization’s products/services. Prioritizes and allocates resources. Typically works with the field sales organization to ensure that representatives are provided adequate support in the field. May work with inside sales representatives to develop channel partnerships. Responsible for market development, setting targets, and ensuring that revenue is generated.
  • ESSENTIAL DUTIES & RESPONSIBILITIES

    • Adhere to Inside Sales hiring process and strategies to develop, engage and retain a team of Inside Sales professionals.
    • Lead an Inside Sales team that engages with prospects daily via phone and digital channels to identify and progress new business opportunities.
    • Implement Inside Sales coverage strategies across market segments to ensure maximum territory coverage and revenue growth within a defined marketplace.
    • Collaborate and work closely with Field Sales, Business Development, Pre-Sales, Marketing and Alliances to review sales execution plans and execute strategy.
    • Motivate, lead, mentor and guide a team of individual contributors to achieve and exceed pipeline and revenue goals through key sales motions – Land, Adopt, Expand and Renew.
    • Analyze key reports and sales analytics to make recommendations on how to improve individual team performance.
    • Provide ongoing coaching and execute career development and leadership plans.
    • Holds self and team accountable for timely documentation within CRM / Marketing software of customer contact and activity data (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
    • Leverage solution enablement and sales training to consistently increase performance and drive professional growth.
    • Regular consistent attendance at work
    • May perform other duties and responsibilities

    KNOWLEDGE & SKILLS

    • Uses experienced leadership skills to manage, mentor, and influence the work of others within the sales team.
    • Delivers upon strategic initiatives and communicates adeptly across the organization.
    • Demonstrated industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
    • Effective presentation, customer service, financial/business acumen, negotiation, and executive presence skills.
    • Independently determines approach to managing team and daily operations.
    • Enthusiastic leader with demonstrated ability to lead and compel others to achieve objectives.
    • Identifies, selects, and grows team by imparting knowledge transfer and developing staff as individuals and as a team.
    • Fully functional knowledge in the sale of hybrid software solutions, Data Warehousing, Database, Big Data, and/or Business Intelligence software concepts and products.

    EDUCATION & EXPERIENCE REQUIREMENTS

    • BA/BS or equivalent educational background is preferred.
    •  Minimum 8+ years of relevant professional experience
We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, creed, color, national origin, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

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Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

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