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Education Services Portfolio Operations Manager

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Job Number: 31910

Position Title: Project Manager (Non-Tech)

External Description:

Education Services Portfolio Operations Manager 

The Portfolio Operations Manager owns the end delivery of the training portfolio releases and works across the group to deliver new content through the release process to the learning management system. In this role, you are a strong user advocate who believes in upholding the customer experience by only making available high-quality materials and protecting the Informatica University training and certification brand.

  • Support the release management lifecycle (including scheduling, coordinating, and rollout) of all portfolio updates/releases
  • Handle internal release communications to stakeholders
  • Ensure readiness of materials to be released including proper QA and sign off by stakeholders
  • Manage the content editing process
  • Perform the non-technical QA of all materials and ensure technical QA is completed
  • Ensure consistency across different types of releases
  • Be responsible for deploying releases to the LMS, including creating necessary learning components, structures, and templates as necessary
  • Be responsible for publishing and updating course info on the website, data sheets, social media and other collateral
  • Support content localization
  • Provide clear and regular status on the state of releases and risks
  • Review and liaise with legal for content copyright and legal conditions
  • Continually identify areas of improvement and implement changes to the release process
  • Ramp on our portfolio development tools and processes and identify opportunities for improvements
  • Support marketing efforts via Social Media, Marketo, Email Messaging and other

What you’ll need to be successful:

  • Experience administering content on learning management systems and web-based applications
  • Excellent project management and organization skills with ability to plan, manage, and deliver projects on time
  • Knowledge of project management lifecycle and formal training in project management practices preferred 
  • Basic HTML skills
  • Outstanding attention to detail and a meticulous, thorough nature
  • An obsession with high quality output that takes pride in delivering such to our customers 
  • Creative and innovative with a desire to continually improve processes
  • Independent self-starter with proven time management and prioritization skills in a dynamic environment
  • Strong team player with ability to successfully collaborate with geographically distributed teams
  • Strong written and verbal communication skills
  • Language fluency — strong English required

What would also be useful to have:

  • PMI certification 
  • People management experience and skills

 

City: City

State:

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Education Services Portfolio Operations Manager

Remote LinkedIn Hashtag:

LinkedIN Hashtag: KD1

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

  

Travel Requirement: Limited

Location_formattedLocationLong: City, US

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