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Senior Software Engineer

Location: Bengaluru, Karnataka, India


This position is no longer open.

Job Number: 32067

Position Title: Senior Software Engineer

External Description:

Our Team

Informatica delivers authoritative and trustworthy data quality to all stakeholders, all projects, and all data domains for all projects and all business applications—on premise or in the cloud—using a single, unified platform. Informatica Data Governance helps data-driven organizations realize the full potential value of their data assets while simultaneously managing risk and compliance. It enables data stewards, data architects and chief data officers to define, measure and monitor the effectiveness of their governance programs and ensures effective collaboration amongst all governance stakeholders throughout the organization


Your Opportunity

We are looking for a customer focused software engineer and support person who can analyze customer issues in the existing codebase and provide resolutions in the way of code fixes to solve these issues.  The candidate will work with R&D teams and other teams in Informatica to ensure all engineering changes are in line with best practices and roadmap items.


The role is 50% engineering and 50% customer focused, and the candidate will be expected to be on escalated support calls and email chains with customers and Global Customer Support to ensure swift resolution of product defects.  The candidate will show advanced knowledge of application design and have a large understanding of system architecture to resolve issues in the correct way.


Our Ideal Candidate

We want you to be a strong technical member with excellent coding skills. We would like you to embrace complex problems and provide a practical and strong solution. Your technical capability to understand the product in a short time and adapt to new circumstances will be well received.  Having an excellent sense of time management to meet deadlines is quite important. You will also be required to help your peers to meet their goals and set an example for good work procedures.


Along with this, you must be able to clearly communicate with customers and other areas of the business to ensure that resolutions are met within the timescales provided.  You will be asked to switch focus depending on urgency of specific issues from time to time, so the ability to multi-task and to always make yourself available is key.



Your Responsibilities

As an integral part of the Data Governance team, you will be responsible for the following –


  • Be very hands-on in understanding the low-level working details of the product.
  • Collaborate effectively with multiple internal teams to get a sense of the issue and provide resolution to customer issues.
  • Develop excellent understanding in breadth and depth of Informatica’ s products.
  • Be a proven performer and team player that enjoy challenging assignments in a high-energy and fast growing distributed workplace
  • Handle customer escalations that are routed to R&D from Global customer support (would require you to re-prioritize your tasks efficiently)
  • Be a proven performer and team player that enjoy challenging assignments in a high-energy and fast growing distributed workplace
  • Communicate clearly in English to corporate customers over screenshares, telephone and via email.


Your Qualifications


  • BE/MS/PhD in Computer Science or related fields.
  • 4-6 years of experience in developing innovative enterprise products
  • PHP, Symfony, Java, Node.JS, JavaScript and jQuery
  • Communication, both written and verbal in English
  • Ability to pick up existing codebases
  • Experience in using GitHub for software configuration management
  • Familiar with open-source frameworks and API standards.
  • Strong understanding of Object-Oriented design and programming.
  • Strong problem solving, troubleshooting and analytical skills.
  • Good organization, communication and interpersonal skills.

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior Software Engineer

Remote LinkedIn Hashtag: #LI-Remote

LinkedIN Hashtag: LI-DN2

Company Profile:

Unleash Your Potential

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader.  By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates.  We encourage you to be yourself, grow with us and unleash your potential.

EEO Employer Verbiage:

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at, LinkedIn, Twitter, and Facebook.

Conquering the Impossible with data, come join #LifeAtINFA!

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.


Travel Requirement: Up to 25%

Location_formattedLocationLong: Bangalore, Karnataka IN

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