Manager, Master Data Management & Customer Data Platform

Team

 Enterprise Data Office is responsible for enterprise-wide data and information strategy, governance, control and effective exploitation of data assets to create tangible business value.

Role

• Be the MDM SME for Informatica actively supporting functions like Sales, Finance, Marketing & Customer Support
• Lead the implementation of Informatica Cloud MDM, facilitate User acceptance and adoption of the SaaS platform across the enterprise
• Primary Point of Contact for all Customer and Contact related analytics initiatives
• Collaborate with India based Development team and validate design and develop the MDM solutions and ensure new functionality meets business objectives when delivered
• Serve as IT business liaison to all key MDM and CDP stakeholders and data stewards community
• Extend Data Governance framework to cover MDM and CDP Systems
• Communicate status on weekly basis to stakeholders and executive sponsors

Key Essentials

• BS or equivalent educational background is preferred
• 9+ years of industry experience with a minimum of 2 years in a Managerial role and at least 5+ years of MDM experience supporting Finance, Sales, Marketing and Customer Support domain
• Must have Informatica MDM implementation (configuration, modelling, development) & in-depth technical experience (User Exits, Match Rule config, SIF, Active VOS, etc.)
• Excellent knowledge of Salesforce, Oracle Cloud, Marketo and other related data, processes and methodologies
• Working knowledge with third-party data-enrichment providers such as D&B, HGI, Zoom Info, etc.
• Strong hands-on experience with Data Analysis, SQL, and Reporting tools. 
• Strong analytical ability and be able to deep dive into technical details and design analytics solutions when needed
• Excellent communication, presentation, and documentation skills
• Experience on PowerCenter/Informatica Intelligent Cloud services interfacing with MDM

 Nice to Have 

• Subscription Business Model experience
• Working knowledge of Jira and Confluence
• Good understanding of Address Standardization using Informatica Address Doctor
• Experience with UNIX and shell script programming
• Experience with Customer Data Platform