Manager - IT (MDM & CDP) - 32111
Bengaluru, Karnataka, India
Job Category: IT
Manager, Master Data Management & Customer Data Platform
Team
Enterprise Data Office is responsible for enterprise-wide data and information strategy, governance, control and effective exploitation of data assets to create tangible business value.
Role
- Be the MDM SME for Informatica actively supporting functions like Sales, Finance, Marketing & Customer Support
- Lead the implementation of Informatica Cloud MDM, facilitate User acceptance and adoption of the SaaS platform across the enterprise
- Primary Point of Contact for all Customer and Contact related analytics initiatives
- Collaborate with India based Development team and validate design and develop the MDM solutions and ensure new functionality meets business objectives when delivered
- Serve as IT business liaison to all key MDM and CDP stakeholders and data stewards community
- Extend Data Governance framework to cover MDM and CDP Systems
- Communicate status on weekly basis to stakeholders and executive sponsors
Key Essentials
- BS or equivalent educational background is preferred
- 9+ years of industry experience with a minimum of 2 years in a Managerial role and at least 5+ years of MDM experience supporting Finance, Sales, Marketing and Customer Support domain
- Must have Informatica MDM implementation (configuration, modelling, development) & in-depth technical experience (User Exits, Match Rule config, SIF, Active VOS, etc.)
- Excellent knowledge of Salesforce, Oracle Cloud, Marketo and other related data, processes and methodologies
- Working knowledge with third-party data-enrichment providers such as D&B, HGI, Zoom Info, etc.
- Strong hands-on experience with Data Analysis, SQL, and Reporting tools.
- Strong analytical ability and be able to deep dive into technical details and design analytics solutions when needed
- Excellent communication, presentation, and documentation skills
- Experience on PowerCenter/Informatica Intelligent Cloud services interfacing with MDM
Nice to Have
- Subscription Business Model experience
- Working knowledge of Jira and Confluence
- Good understanding of Address Standardization using Informatica Address Doctor
- Experience with UNIX and shell script programming
- Experience with Customer Data Platform
Unleash Your Potential
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