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Consulting Services Manager - IPS

Multiple Locations: Texas, United States • Washington, District of Columbia, United States • New York, New York, United States • Florida, United States

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Job Number: 33000

Position Title: Consulting Services Account Manager II

External Description:

Responsible for positioning, selling, and growing Consulting, Education Services, and/or Professional Services engagements (e.g., analysis, re-configuration, research services/solutions, customer training etc.). Primary responsibility may include finding and generating new customers, developing new accounts and/or expands existing accounts within an established geographic territory, industry, product segment, or channel. This is a field role that requires travel to customer locations up to, and may exceed, 50% of the time, based on the needs of the business.

Essential Duties & Responsibilities 

• Build and expands Consulting, Education Services, and/or Professional Services business within existing and/or new accounts while building relationships with key decision makers.
• Partners with Software sales peers and consulting team to execute a strategic and comprehensive business plan for assigned  accounts.
• Identifying and deliver upon core customer requirements while mapping the benefits of Informatica’s solutions to customer business requirements.
• Timely documentation within CRM / Marketing software of customer contact and activity data is required of this role (e.g. names, titles, contact information, opportunity value, product information, sales stages, probability, business pain, firm-future commitments, etc.).
• Builds Consulting, Education Services, and/or Professional Services project funnel and is accountable for accurate forecasting, regular quarterly revenue delivery, and profitability target achievement.
• Collaborates with Marketing for events, seminars, and roadmap sessions.
• Promotes Informatica’s products, maximizes brand recognition and mindshare at all levels, and publicizes success stories.
• Provides customer feedback to internal stakeholders for product, systems, and process improvements.
• At this level, incumbents will have expert-level knowledge in selling the company’s Consulting, Education, and Professional Services.
• Assigned accounts are larger and of the most complex nature, where assigned quota is typically higher than lesser-scoped account manager levels.   (Size of quota may be relative to complexity and nature of account set.)
• Incumbents routinely interact with executive-level customer decision makers, to include up to CXO levels.

Knowledge & Skills 

• Holds expert-level experience and uses professional concepts and company objectives to resolve complex issues in creative and effective ways.
• Deep industry knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives.
• Expert-level presentation, customer service, financial/business acumen, and negotiation skills at all levels of customer engagement.
• Complete, “big-picture” understanding of the business and technical contexts of key accounts.
• Driven, self-starter who exudes leadership on account set and compels others to get on board.
• Fully adept at consultative effectiveness and establishing trust with internal and external customers.
• Fully functional knowledge of hybrid deployment of software solutions, Data Warehousing, Database, Big Data, and/or Business Intelligence software concepts and products. 

Education/Experience 

• BA/BS or equivalent educational background is preferred.
• Minimum 8+ years of relevant professional experience.
   Must be US Citizen, Green Card/PR holder   No VISA sponsorship

 

City: Dallas

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Consulting Services Manager - IPS

Remote LinkedIn Hashtag: #LI-Remote

LinkedIN Hashtag: LI-TK1

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences 
  • Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global recognition program for employees and leaders to reward and recognize each other
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
  • Equity opportunities and a robust employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.

 

  

Travel Requirement: Greater than 50%

Location_formattedLocationLong: Dallas, Texas US

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