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Ready to change the world? Here's where.

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join an inclusive group of globally diverse teammates.

Driven by our DATA values: Do good, Act as One Team, Think Customer-first, Aspire and Innovate, we are passionate about building and delivering experiences that accelerate data innovations. We encourage you to be yourself, grow with us and help create a world where data is poised for greatness.

Delivery Manager

Location: Bengaluru, Karnataka, India

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Job Number: 33347

Position Title: Principal Delivery Manager

External Description:

Our Team

We’re the frontline evangelists, the direct line to our customers. We make our customers successful on Informatica products. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth that a position in consulting helps us.

Your Opportunity

As a Delivery Manager with Informatica Professional Services (IPS), you will be responsible for ensuring customer success through timely and cost-effective delivery of data management solutions. The Delivery Manager will work closely with the customer, other Informatica consultants and customer/partner resources, Global Customer Support and Product Management to ensure customer’s success and satisfaction with our products and services and contribute to their long-term loyalty. This position requires a highly skilled and motivated individual with very good Project Management background.

Our Ideal Candidate

You’re a natural leader who strives for excellence and is known as a trusted advisor to the customer. You possess superb communication and customer-relationship skills – responsiveness, sensitivity, diplomacy – and are comfortable working both independently and collaboratively. You’re advanced problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing new problems and challenges. Applying your superior business acumen and resource management skills you meet deadlines, drive your team to meet their goals and set the example for good work procedures. In addition to the attributes mentioned, you’ll also be able to:

    • Adapt to customer’s and partner’s work culture and establish an excellent working relationship with them
    • Travel as per project needs 
    • Demonstrate project management capabilities and act as a trusted advisor to the customer and partner

 Key Responsibilities

  • Manage the customer & partner relationship by serving as the single point of contact before, during and after engagements
  • Manage and coordinate all logistical aspects of the project including timelines, risks, risk mitigation strategies, action items and change requests
  • Proactively communicate project details to internal and external clients/partners
  • Provide regular reports to communicate project status both internally and externally
  • Must be able to interact and communicate with people at all levels in the organization
  • Organize and distribute work assignments to the team members
  • Ensure projects are being completed on time and the quality of work is consistent with client expectations
  • Be an active member of the PMO and help in defining best practices and operating procedures
  • Provide Project Management leadership and guidance to Informatica consultants and/or customer/partner resources

Requirements & Qualifications

  • Bachelor’s Degree in Computer Science/Engineering/Technology or MCA
  • MS or MBA
  • PMI/PMP Certification
  • 8+ years of technical project management experience.
  • At least 2 full project management life cycle experience
  • Expert knowledge of Project Management methodologies and tools, and the software development and project management life cycles
  • Ability to thoroughly understand complex business and technical issues surrounding the project and influence team members including partner members without formal reporting structure authority
  • Excellent teamwork, written and verbal communication skills. Skilled at resolving problems and conflicting priorities and situations
  • Highly organized and be able to work in a fast-paced environment
  • Flexibility to work extended hours and/or weekends to meet project deadlines
  • Working knowledge of Informatica Products.
  • Prior extensive technical project work and programming experience
  • Ability to "think big" and grasp the overall picture, including the business drivers
  • Track record of accomplishment with handling customers and managing complex projects is highly preferred
  • Strong Analytical Skills

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Delivery Manager

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SA1

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences 
  • Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global recognition program for employees and leaders to reward and recognize each other
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
  • Equity opportunities and a robust employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.

 

  

Travel Requirement: Up to 50%

Location_formattedLocationLong: Bangalore, Karnataka IN

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