Manager, Presales 

Manages pre-sales technical staff and support activities for the development and implementation of complex products, applications, and solutions. Provides and/or oversees pre-sales technical support in sales presentations and product demonstrations. Serves as company liaison on specific technical projects with customers. May provide product feasibility analysis in support of sales efforts with sales representatives. Selects, develops, and evaluates personnel to ensure the efficient operation of the function. This is a field pre-sales role that requires travel to customer locations up to, and may exceed, 25 % of the time, based on the needs of the business. 

Essential Duties & Responsibilities 

• Analyses, explains, and sells the technical aspects of the solution to customers.
  • Promotes the company’s products/services addressing or predicting clients’ objectives while building long-term relationships with customers.
  • Serves as a technical coach to colleagues in sales, professional services, product management and engineering. 
  • May prepare and deliver differentiated solution presentations/demonstrations or technical proposals to prospective customers. 
  • Qualifies, manages, monitors technical validation activities, including demos, workshops, proof of concepts. 
  • Coordinates and organises demand generating activities like accounts days, tradeshows, marketing events or customer workshops. 
  • Manages a team of consultants and resources: allocation of pre- sales for each opportunity (Lead SC), training, review. 
  • Holds self and team accountable for timely documentation, as applicable, within CRM / Marketing software of activity data (e.g. technical win forecasting, activity logging and technical close plans). 
  • Drives team readiness managing hiring process timely, conducting performance reviews, coaching and developing team technical skills. 
  • Speaks in customer / marketing forums to increase brand awareness and propagate Informatica solutions/platform and gain mindshare and marketshare. 

Knowledge & Skills 

• Uses experienced leadership skills to manage, mentor, and influence the work of others within the presales team.
  • Delivers upon strategic initiatives and communicates adeptly across the organisation.
  • Demonstrates industry technical knowledge and understanding of a customer’s decision-making process, goals, strategies, and business objectives. 
  • Effective presentation, customer service, financial/business acumen, negotiation, and executive presence skills. 
  • Independently determines approach to managing team and daily operations. 
  • Enthusiastic leader with demonstrated ability to lead and compel others to achieve objectives. 
  •  Identifies, selects, and grows team by imparting knowledge transfer and developing presales staff as individuals and as a team.  

Education/Experience 

• BA/BS or equivalent educational background is preferred.
  • Minimum 5 years of relevant professional experience as a PreSales
  • At least 3 years of relevant professional experience as a manager or comparable experience in leading project teams