Senior Business Analyst

Job Number: 34037

Position Title: Senior IT Business Systems Analyst

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Senior Business Analyst

We're looking for an Senior Business Analyst candidate with experience in Requirement Gathering and Analysis Wireframes, User Stories, Web Applications to join our team in Bangalore/Hyderabad locations

You will report to Senior Web Applications Manager.

You will be a go-to person representing IT, collaborating with our Global Customer Support organization, helping to drive and support our Customer Success for our global business. This involves various web touch points for customers – Customer Success Portal (Micro Learning), Adoption to Renewal, Fulfillment to Activation and Informatica Network (Forums).

Technology You'll Use

Business Analysis, Requirement Gathering , Wireframes , User Stories, CMS Platform, Web Application Design.

Your Role Responsibilities? Here's What You'll Do

• Establishing yourself as the functional SME providing support for our Customer Success Web Applications
• Uncover needs that business stakeholders and end users would not be on their own
• Create and maintain functional specification documentation, E2E business process design/flow, UAT scripts and documentation support for enablement
• Building strong relationships among the business and IT team, managing customer expectations and translating requirements into effective web solutions
• Representing the technical team and working closely with business teams to understand the business landscape, technical guidelines and best practices
• Adapts to changes in business strategy and ensure that requirements are realigned across systems as well working with other Business Analysts

What We'd Like to See

• 5 or more years of demonstrated experience as Business Analyst delivering Web Applications
• Leading all phases of the project lifecycle, including requirements, design, development, testing, deployment, and support
• Thorough knowledge of Web application design and proficiency in HTML
• Excellent understanding of CMS platforms and Metadata management
• Leading all phases of the project lifecycle, including requirements, design, development, testing, deployment, and support.
• Drives consensus for a desired future state that meets the business needs and is aligned with enterprise objectives

Role Essentials

• Bachelor's degree in Computer Science, Software Engineering, MIS or related field
• Experience with Customer Success Management domain
• Experience working with Adoption to Renew and/or Fulfillment to Activation business processes
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 5+ years of relevant professional experience

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, empowers businesses to achieve the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud™ (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and improve their data strategies. Customers in more than 100 countries and 84 of the Fortune 100 rely on Informatica to guide data-led digital transformation. www.informatica.com. Connect with us on LinkedIn, Twitter, and Facebook. Informatica. Cloud First. Data Always™

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior Business Analyst

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EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN