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A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join an inclusive group of globally diverse teammates.

Driven by our DATA values: Do good, Act as One Team, Think Customer-first, Aspire and Innovate, we are passionate about building and delivering experiences that accelerate data innovations. We encourage you to be yourself, grow with us and help create a world where data is poised for greatness.

Director, Web Strategy

Location: Redwood City, California, United States


Job Number: 34189

Position Title: Director, Online Marketing

External Description:


Informatica is currently looking for a Director, Web Strategy with B2B digital-native experience, to drive a captivating and engaging experience for Informatica.com, to join our team in Redwood City, California.

Job Summary

As the Director, Web Strategy you will be responsible for the overall strategy for Informatica’s corporate website and external-facing web properties, creating an optimal, compelling, and personalized audience-first experience. You will leverage data analytics, personalization strategies, analytic tools, and automation to help increase demand, while strengthening the positioning of our brand. In the role of Director, Web Strategy, you will design analytically driven plans to deliver audience-centric paths to increase quality web traffic, lengthen visitor engagement, set test agendas to improve visitor-to-lead conversion, and define roadmaps to fully leverage our web technology stack.

What You’ll Do

• Drive long-term Web strategy, maturing modern marketing approaches balancing data, technology, design, and customer needs
• Define Key Performance Indicators (KPIs) and measures and forecasts
• Collaborate on the development of innovative, segment-relevant omnichannel audience experiences and personalization strategies, customizing messages to multiple customer segments and personas
• Partner with Analytics, Operations to understand and clearly communicate web redesign results and implications to continually refine user experience.
• Employs outside-in perspective with regular user testing, voice of the customer research to inform design solutions and iterative optimization
• Rigorous use of analytics to track and manage performance, inform decisions on web site content, priorities and keen real-time understanding of asset consumption, traffic patterns that drive actions to improve conversion and remedy any shortfalls
• Collaborate with cross-functional teams to ensure that web initiatives are implemented to support business strategies with an eye towards performance and conversion
• Develop requirements necessary to deliver the solution and work with technical resources on scope necessary to deliver timely solutions (MVP, trade-offs, balance short- and long-term). Familiar with Agile methodologies and able to define Epics and User Stories
• Institute and ensure governance, quality assurance, ensuring consistency of customer experience
• Responsible for content management to ensure upkeep and freshness of website content and assets merchandised across the site
• Ensures SLAs are met for uptime, publishing, management of all technology requirements including maintenance needs of web systems and technology partner integrations used to generate and capture demand for the business.
• Must be passionate about building digital experiences which delights and enables our customers to find the right information at the right time. 
• Translate the business case into a roadmap, providing structure and order to the Web Development & Operations team

Key Essentials

• Minimum 12 years’ experience in digital native experience across all practice areas including search, web, digital advertising, marketing; with extensive experience with developing state-of-the-art website experiences
• Methodical, metrics-driven approach to continuous improvement; strong analytical skills with the ability to identify insights that are put into action
• Hands-on AEM experience required and extensive knowledge of Adobe digital experience solutions, Google Analytics and optimization tools
• On leading edge of best practices for high performing, highly functional, on-brand and modern B2B websites.
• Demonstrated mastery of SEO fundamentals and how they interplay with website technology, architecture and content to deliver outstanding organic search performance
• Previous experience in B2B. large enterprise software industry and SaaS
• Excellent project management, analytical and problem-solving skills — scoping work, driving execution and delivering on deadlines while working with multiple stakeholders
• Strong communication skills and the ability to articulate findings to executives; comfortable building effective business reviews that storytell with data.
• Has phenomenal attention to detail and a passion for delivering the highest quality and error-free websites.
• Has a strong track record of delivering work above expectations, on time, and on budget.
• Clearly sets expectations for direct reports, evaluates performance and makes recommendations to aid their career growth.

What Does Success Look Like?

• Strong, technical, communication, collaboration, and leadership skills
• Demonstrated ability to think strategically and execute effectively with a strong solutions and results orientation
• Passion for innovation, experimentation and reinvention and can easily thrive in the grey

Nice to Have
● Previous experience in consulting role/change agent with mindset to build, experiment and scale.
● Comfortable in dynamic environment, with keen ability to institute structure and operationalize end-to-end process.
● Experience in marketing automation tools (Marketo/Eloqua) and SFDC

City: Redwood City


Seniority Level: Director

Alternative Location(s) :

Community / Marketing Title: Director, Web Strategy

Remote LinkedIn Hashtag: #LI-Remote

LinkedIN Hashtag: LI-JF1

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences 
  • Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global recognition program for employees and leaders to reward and recognize each other
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
  • Equity opportunities and a robust employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

All qualified applicants will receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.



Travel Requirement: Up to 25%

Location_formattedLocationLong: Redwood City, California US

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