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Ready to change the world? Here's where.

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join an inclusive group of globally diverse teammates.

Driven by our DATA values: Do good, Act as One Team, Think Customer-first, Aspire and Innovate, we are passionate about building and delivering experiences that accelerate data innovations. We encourage you to be yourself, grow with us and help create a world where data is poised for greatness.

Senior Technical Writer

Multiple Locations: Bengaluru, Karnataka, India • Hyderabad, Telangana, India • Chennai, Tamil Nadu, India

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Job Number: 34789

Position Title: Senior Technical Writer

External Description:

Our Team

The Informatica Documentation team documents all Informatica products. The documentation team also manages the Informatica How-To Library, where customers can download articles that dig deeper into features and products. We work closely with Dev, QA, and support teams to develop product documents and enhance customer experience. We contribute to the GCS Knowledge Base as well. We are a dynamic global team spread across geographies to serve our customers internally as well as externally.

Your Opportunity

We are looking for a highly motivated individual with a strong record of achievement to join the documentation team as a Writer. As a Writer, you are expected to play a major role in the planning and development of our product documentation. 
You will be working in a fast-paced environment alongside energetic software developers, QA engineers, and support engineers. 

Our Ideal Candidate

  • Has excellent writing and strong project management skills.
  • Is comfortable working both independently and collaboratively. 
  • Is able to understand the global impact of his/her actions, meet deadlines, and take calculative risks. 
  • Has a proven track record of collaboration with engineering members. 
  • Has knowledge of doc processes and doc tools. 
  • Has independently executed and managed projects. 
  • Has the ability to understand technical concepts, and customer requirements, and translate that information into documents.
  • Has excellent leadership skills and should be able to coach junior writers and enhance their writing skills.

Your Responsibilities

  • Ensure that documentation meets Informatica's commitment to quality by performing the following types of edits:

          o Technical: Verify completeness and accuracy of technical content.
          o Assessment: Assess the overall framework, including structure, voice, and style of the document.
          o Developmental: Review the content and the individual units in the document, including paragraphs, sentences, and words.
          o Copy: Screen the document to verify the final details, including capitalization, punctuation, and style.

  • Ensure that writers follow the Informatica Style Guide.
  • Come up with process changes and lead department-wide initiatives/tasks.
  • Conduct workshops for educating writers on best practices related to style and grammar.
  • Develop writers through coaching and mentoring on language and style issues.
  • Keep managers well-informed about the progress of writers.

Your Qualifications

  • 5+ years of relevant writing and editing experience.
  • Excellent analytical and written communication skills.
  • Leadership and project management skills.
  • Knowledge and experience with structured writing techniques.
  • Ability to quickly learn technical concepts.
  • Ability to meet deadlines and help others meet them.
  • Positive attitude and a team player.
  • Ability to multitask, prioritize, and develop schedules.
  • Helps develop and fine-tune documentation processes.
  • Understands the customer requirements and ensures that it's implemented into the documentation.
  • Is attentive to detail and accuracy, is committed to excellence and owns and acts on quality problems.
  • B.Tech/BE/BA/MA/BS/MS (Engineering, humanities, social sciences).

 The candidate should also possess knowledge of the following:

  • Experience with any content management systems (Trisoft).
  • Experience with Agile development cycles.
  • Knowledge of DITA specializations, style sheets, and XSLT transformations.
  • Experience in working with a translation team to produce PDFs and online help in multiple languages. 
  • Experience in writing and editing for DBA audiences (Oracle, Sybase, SQL Server, and DB2).
  • Experience in working on databases, SQL, Eclipse, XML, application servers, ERP, CRM, and data warehousing.
  • Experience using XML authoring tools, FrameMaker, and WebWorks Publisher

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior Technical Writer

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-AD1

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences 
  • Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global recognition program for employees and leaders to reward and recognize each other
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
  • Equity opportunities and a robust employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN

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