Senior DevOps Engineer - ProductOps

Job Number: 34988

Position Title: Senior Software Engineer (Ops Team)

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Senior DevOps Engineer, Cloud Product Operations

External Description:

Informatica is looking for a Senior DevOps Engineer with experience in production environment.

You will work on the Cloud Product Operations team, and will manage the monitoring, and operation of our services in production. We use the latest Cloud hosting, monitoring, and deployment technologies to deliver a world class, non-disruptive Cloud user experience to our customers.

You will report to our Senior Manager, Cloud Product Operations

Technology You'll Use

Technology You'll Use not limited to the following:

• Docker and cloud platforms (AWS, Azure, GCP), cloud log services (ELK), cloud application monitoring tools (Elastic APM, Panopta, Prometheus)
• Jenkins and Spinnaker CI/CD tools
• Git version control systems
• Kubernetes, AWS EKS, Helm, Istio, Kiali, and Service Mesh
• Telemetry tools which include Prometheus, ELK

Your Role Responsibilities? Here's What You'll Do

As Senior Engineer in cloud platform operations team, you will be responsible for the overall observability of the system, have monitoring skills, and experience with automation and innovation.

In this individual contributor role, You will need,

• A background in DevOps, platform engineering, site reliability engineering, systems administration, or software development/qa
• configure and maintain monitoring tools such as Prometheus and Grafana
• knowledge of logging systems like ElasticSearch, Logstash, and Kibana
• Previous experience building custom dashboards from multiple data sources
• Excellent monitoring, debugging.
• Plan, design, and deploy available solutions on public cloud
• Support the Agile software development process among teams to ensure smooth product delivery
• On-call support in cases of issues on production environment
• Be a primary person to handle P0/P1 incidents reported in production environments
• Perform incident/alert troubleshooting, problem analysis and provide high quality solutions to technical issues
• Involve in RCA process for production incidents and taking preventive steps working with all the required teams in dev, qa and operations
• Manage RCA, Incident Process, and Risk Analysis of the cloud services
• Take ownership and resolve the issues related to production environment within expected by Service level agreement time frames
• Work with development teams across multiple organizations to drive automation, establish software standards, service modularity, testing standards, and deployment/management of microservices.
• Focus on automating build, release/deployment, manual processes, and workflows
• Improve our tools, infrastructure, and processes that support rapid and reliable delivery of high-quality software to our production service
• Support deployment activities of development releases including troubleshooting of release blockers such as infrastructure, configuration, and code
• Assist development in troubleshooting system and software issues in all environments
• work with the development team and provide insights into issues.
• Provide proactive support on important issues, including liaison with users, system users.
• Keep up-to-date on the latest and greatest tools that will best serve the business

Role Essentials

5+ years of relevant experience in software testing, project management, site reliability engineering, systems administration, or software development

• Experience in project management from scoping to delivery working with the members from within the teams
• Experience managing projects spanning across multiple teams involving cross team collaboration for brainstorming the ideas, dependency and risk analysis, come up with mitigation plans, and tracking the tasks to closure
• Experience driving multiple projects working with different teams like dev, qa, pm, operations, infrastructure, and security
• Experience in onboarding new products and services to cloud with compliance requirements like soc-2, FedRamp, and GDPRT
• Take an initiative to cloud deployment design and implementation working with team members
• Experience with public clouds such as AWS, Azure, GCP, and Oracle Cloud
• experience with tools used for automated deployment, scaling, and operations of application containers such as Kubernetes
• Experience in development or QA or operations to automate the repeated tasks (ex. A build or test framework or building deployment pipelines)
• Experience across entire SDLC, CI/CD tools, with configuration & release management, deployments, and troubleshooting in cloud environments
• Explore new technologies and participate in POC
• Good programming concepts/knowledge around Java-based applications for debugging
• Experience with source code version control systems like GitHub and code branching/merging strategies
• Scripting experience in Java, shell, Bash, PowerShell, or Python
• Expertise with build package and release tools such as Maven, JVM, Ant and Gradle
• Expertise with CI/CD tools such as Jenkins, Spinnaker, Harness
• Experience with tools such as Prometheus, Grafana, Sumo Logic, ELK, Opsgenie
• Experience deploying Docker images in the Cloud delivered through AWS EKS
• Network automation such as switch configurations, routing, & load balancers
• Proficiency with Cloud technologies such as AWS Cloud (EC2, EC2 Container Service, Kubernetes), Azure, GCP
• Excellent cloud experience including multi-tenancy, secured application, high availability, Micro Services, telemetry
• Minimum 5+ years of relevant professional experience with undergrad degree or professional training
• BA/BS or equivalent educational background

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, empowers businesses to achieve the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud™ (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and improve their data strategies. Customers in more than 100 countries and 84 of the Fortune 100 rely on Informatica to guide data-led digital transformation. www.informatica.com. Connect with us on LinkedIn, Twitter, and Facebook. Informatica. Cloud First. Data Always™

City: Redwood City

State: California

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior DevOps Engineer - ProductOps

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-AS2

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Redwood City, California US