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Ready to change the world? Here's where.

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join an inclusive group of globally diverse teammates.

Driven by our DATA values: Do good, Act as One Team, Think Customer-first, Aspire and Innovate, we are passionate about building and delivering experiences that accelerate data innovations. We encourage you to be yourself, grow with us and help create a world where data is poised for greatness.

Senior IT Business Engagement Manager

Location: Bengaluru, Karnataka, India

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Job Number: 35015

Position Title: Senior Project Manager

External Description:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

Your Opportunity

Informatica is looking for a talented and energetic Senior Business Engagement Manager, to be based in our Bangalore, India office.  As Informatica continues its “cloud-only” journey the role of IT must evolve to support our business process to build, sell, or support Informatica products in a multi-cloud environment.  As the business engagement manager for the India/APAC region, and member of the Business Engagement team, you will be part of Informatica’s worldwide IT Operations organization, helping our key business partners in R&D, CloudTrust, GCS, and Pre-Sales succeed with state-of-the-art IT solutions. 

Areas of responsibility include leveraging the entire IT Operations service portfolio (multi-cloud virtualization and containerization, hosting, high speed networking, configuration management, ITSM practices) to drive greater business engagement.  You will host business interlock meetings to prioritize business need, work with solutions engineers to translate requirements, participate in IT Product Manager meetings as necessary, and act as the glue between IT Ops and our business partners. 


Our Ideal Candidate

This role requires a highly driven, organized, and dynamic individual with excellent communication skills, who can effectively build business relationships.  The ideal candidate is a self-starter, comfortable with ambiguity, able to think outside the box and identify and fill gaps based on business need.  They should also enjoy working in a fast-paced dynamic environment.  The candidate will be skilled at managing multiple work streams simultaneously, across multiple technologies and multiple customers.


Your Responsibilities

 

 

  • Develop and maintain long-term working relationships with key stakeholders to understand evolving business issues and requirements, understand upstream and downstream implications and dependencies, ensuring key solutions are executed and properly coordinated
  • Pro-actively identify innovative, emerging, and creative solutions to meet business challenges
  • Drive regular interlock meetings with key business unit leaders in the APAC/India region, document meeting minutes and action items, and track to completion
  • Identify business pain points and project needs, communicate existing IT services and capabilities to address those needs, or translate business requirements to facilitate conversations with IT technical leaders for new solutions
  • Function as the primary point of contact for issue escalation in the India region and engage those who can quickly resolve those issues
  • Work with the IT Product Managers to prioritize business work requests
  • Collaborate with the Senior Principal Engagement Manager to build customer portfolios including roadmaps



Professional/Academic Experience:

 

  • 5+ years in IT Consulting or Operations preferred
  • 5+ years leading delivery of business portfolios or programs across IT or another technical vertical
  • Bachelor’s Degree in computer science, business, or project management discipline or equivalent experience
  • Project Management certification (PMP, PRINCE) and/or Agile (e.g., APM, CSM, PMI-ACP, SAFe SM, CSPO) certification preferred



Required Skills:

  • Excellent at presenting technology solutions to both business partners and the IT technical team
  • Understand business processes and technology integration
  • Proficient at project tracking through Jira, assigning tasks, holding cross functional teams accountable to deadlines, providing business friendly communication to all levels
  • Technical knowledge of IT supported systems and applications (Morpheus, VMWare, AWS, Azure, OCI, GCP, Kurbernetes)
  • Working knowledge of software development lifecycles (Agile, SCRUM, Waterfall, Iterative)
  • Excellent written and verbal communication skills with team members and audiences of all levels of management and technical stakeholders
  • Excellent customer service skills
  • Negotiation and conflict resolution capabilities
  • Highly energetic, self-motivated, quick learner with the ability to work independently
  • Ability to handle pressure situations with clarity, focus and professionalism


Informatica is an Equal Opportunity Employer (EOE)

Informatica offers a competitive compensation package that includes base salary, medical, retirement, unlimited flexible time off and more. Our generous benefits vary depending on your geographic work location. It’s an exciting time to work at Informatica. You can learn more about our company, our products and services at www.informatica.com. We are an Equal Opportunity Employer (EOE).

 

City: Bangalore

State: Karnataka

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Senior IT Business Engagement Manager

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-DN2

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences 
  • Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global recognition program for employees and leaders to reward and recognize each other
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
  • Equity opportunities and a robust employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN

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