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Ready to change the world? Here's where.

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join an inclusive group of globally diverse teammates.

Driven by our DATA values: Do good, Act as One Team, Think Customer-first, Aspire and Innovate, we are passionate about building and delivering experiences that accelerate data innovations. We encourage you to be yourself, grow with us and help create a world where data is poised for greatness.

Modern Workplace Engineer (Collaboration)

Location: Poland

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Job Number: 35125

Position Title: Systems Engineer

External Description:

Job Description:

Informatica is looking for a Collaboration Engineer to join our global IT Operations Team. You will work in Poland, ideally in Kraków, with hybrid-work mode.

You will work with operations teams and main business representatives across the company to understand their needs and to swiftly translate these into improvement solutions. You will address and resolve problems that occur within our collaboration tools such as Zoom, MS Teams, and SharePoint. Working on and troubleshooting a mixed Audio/Video environment including Cisco, Polycom, Shure, Logitech and other vendor equipment to ensure that systems are working both locally and remotely. You will take an important part in building Informatica's "Cloud First Cloud Native" (CFCN) vision.

You are technically experienced and have passion to support our customers and team members. You will join a motivated team-based work environment, and need to be equally adept at working independently and delivering solutions that meet challenging requirements. You can understand and translate Customer's requirements and challenges into cloud-ready solutions. As a part of a team, you will be reporting to IT Operations Manager.

Key Essentials:

  • Four-year degree in Computer Science, Information Systems, or equivalent experience in Enterprise environment.
  • Minimum of 3 years of experience in Managing Zoom environment.
  • Minimum of 3 years of experience Administrating Microsoft 365 products with emphasis in SharePoint and Teams.
  • Experience in Troubleshooting, Configuring, and Managing Logitech, Polycom, Cisco, Shure and Biamp Audio and Video equipment or similar.
  • Experience conducting live events such as all-hands meeting, webinars, and other large events
  • Outstanding customer support skills
  • Experience in Azure/Intune administration
  • Expertise with VoIP and Voice services

Role and Responsibilities

  • Create accounts, licenses, and multiple tenants in Zoom.
  • Use PowerShell to manage and troubleshoot Microsoft 365 environment to include Teams, Yammer, and SharePoint.
  • Participate in projects to integrate collaboration tools with business approved applications.
  • Respond to and resolve incidents assigned using ticketing system within defined Service level agreement
  • Work with other team members to improve current processes and recommended improvements to existing environment
  • Work with Global team to maintain company standards for delivering reliable communications to all employees.
  • Communicate with our team members from different backgrounds and different levels of technical experience
  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to promoting a culture that celebrates our unique differences
  • Comprehensive and great health and wellness benefits, including paid parental leave and adoption benefits, or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your personal growth
  • Equity opportunities and an employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

City: City

State:

Seniority Level: Associate

Alternative Location(s) :

Community / Marketing Title: Modern Workplace Engineer (Collaboration)

Remote LinkedIn Hashtag: #LI-Remote

LinkedIN Hashtag: LI-IĆ1

Company Profile:

Where data is poised for greatness

A career with Informatica gives you all the opportunities and benefits that can only come from working for the trusted industry leader. By joining our team, you'll be able to solve real-life problems, make a difference, have a global impact, and join a supportive group of globally diverse teammates. We encourage you to be yourself, grow with us and help us create a world where data is poised for greatness.

EEO Employer Verbiage:

We’re driven by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations.

Perks and Benefits:

  • Inclusion, diversity, equality and belonging (IDEB) – our commitment to fostering a culture that celebrates our unique differences 
  • Comprehensive and competitive health and wellness benefits, including paid parental leave and adoption benefits, and 401k plan or international pension/retirement plans
  • Flexible time-off policy and hybrid working practices
  • Global recognition program for employees and leaders to reward and recognize each other
  • Global learning organization with mentorship opportunities and a tuition reimbursement program to support your professional and personal growth
  • Equity opportunities and a robust employee stock purchase program (ESPP)
  • Comprehensive Mental Health and Employee Assistance Program (EAP) benefit
  • Referral Bonuses

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Informatica, the Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation. For more information, visit us at www.informatica.com, LinkedIn, Twitter, and Facebook.

Travel Requirement: Up to 25%

Location_formattedLocationLong: City, PL

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