Customer Storytelling Manager

Job Number: 35182

Position Title: Principal Online Marketing Specialist

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Customer Storytelling Manager

If you are passionate about customer success stories, putting the spotlight on their digital transformation stories and enjoy bringing customer stories to life with excellent writing skills, this position is for you. You will report to VP, Corporate Communications.

Informatica is looking for a Customer Storytelling Manager who is well versed in the enterprise software space and experienced writing B2B customer case studies focused on business value and Return on investment achieved with their technology investments. This is a very important position within the Customer Advocacy organization at Informatica and will help transform our brand reputation as a leader in CLOUD data management through compelling customer success stories.

Your Role Responsibilities? Here's What You'll Do

• Manage an editorial calendar of customer case studies categorized by industry markets, adoption of Informatica's Intelligent Data Management Cloud and by different customer journeys (Master Data Management, Data Analytics, Data Governance)
• Manage the entire process from interviewing to final publishing of customer stories working with a cross-functional team
• Enhance Informatica customers' cloud modernization stories and delivering on quarterly goals

What We'd Like to See

• Work with the web and social teams on a promotion plan to amplify customer stories
• Experience with the cloud, data management, digital transformation space would be great to write compelling content

Role Essentials

• Excellent writing and editing skills are a must for this role to create engaging customer content
• If you can geek out about metadata, microservices- based architecture and catalog of catalogs, you are on to your next exciting adventure
• Six-plus years of experience writing B2B content specifically customer case studies is preferable
• BA/BS or equivalent educational background, we will consider an equivalent combination of relevant education and experience
• Minimum 8+ years of relevant professional experience

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, empowers businesses to achieve the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud™ (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and improve their data strategies. Customers in more than 100 countries and 84 of the Fortune 100 rely on Informatica to guide data-led digital transformation. www.informatica.com. Connect with us on LinkedIn, Twitter, and Facebook. Informatica. Cloud First. Data Always™

City: City

State:

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: Customer Storytelling Manager

Remote LinkedIn Hashtag: #LI-Remote

LinkedIN Hashtag: LI-NB2

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Up to 25%

Location_formattedLocationLong: City, US