Job Number: 35253

Position Title: Admin Support II

External Description:

Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

RMO Support

The Resource Management Office helps support Informatica's Professional Services Team with a focused commitment to developing and providing the right resources at the right time to our customers.

You will assign professional services consultants to specific client engagements (or internal projects) with a goal of balancing appropriate skillsets, resource utilization needs with planning targets, actual utilization and staffing levels. You will incorporate workforce planning and sales support with the business plan. You may contribute to strategic planning and large-scale operational deployment. You will assemble teams that are qualified to perform the work and are financially aligned with project budget and schedule plans. You will coordinate plans for resource redeployment or retraining with human resources.

You will report to the Senior Manager of the Resource Management Office

Technology You'll Use

Salesforce and FinancialForce

Your Role Responsibilities? Here's What You'll Do

• Manage the strategic resource plan for an offering or service line.
• Prepare, maintain, and submit activity/progress reports and time reporting following published procedures
• Track all current and incoming delivery resource requirements and work with management to prioritize fulfillment.
• Identify and assign available resources based on needed expertise and customer dynamics to participate in pre/post sales activities.
• Manage vendor activities to develop, and onboard an elastic resource pool.
• Collaborate with management and subject matter experts to identify skill trends in staffing needs.
• Maintain a current information source of area/practice resource skillsets, availability, schedules, and delivery restrictions to support rapid identification and fulfillment of delivery resources.
• Collaborate in the development of processes to track, task, and plan resources for project work.
• Work with project managers to provide guidance and best practices, enforces process compliance, and tracking of important project metrics.
• Develop reusable content, assets, and other work products for the business.
• At this level, resource management skills are journey-level and may own more complex assignments and/or the resource plan for a large practice area or of increasing strategic importance.

What We'd Like to See

• 5+ years of related work experience;
• RMO certification
• Demonstrated customer service mentality for deliverables and ad-hoc requests.

Role Essentials

• Advanced problem-solving skills.
• Knowledge of Excel (can maintain complex spreadsheets), PowerPoint & Salesforce; FinancialForce
• Ability to work in a fast-paced, collaborative, team-oriented environment
• Organized and detail-oriented
• Minimum 0+ years of relevant professional experience with undergrad degree or professional training
• BA/BS or equivalent educational background

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Tuition reimbursement program to support your and personal growth
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data comes to life.

City: Bangalore

State:

Seniority Level: Entry Level

Alternative Location(s) :

Community / Marketing Title: RMO Support

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SA1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN