Stuttgart, Germany
Job Category: Customer Experience
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.
We're looking for a Customer Success Manager candidate to join our team in Ireland.
You will report to the Associate Director, Customer Success.
Our Team
Our award-winning Customer Success team is one of Informatica's strongest assets, enabling us to strengthen our customer relationships by delivering on our promise of superior technology and achievement of expected business outcomes. The Customer Success team is committed to ensuring the successful launch of customer use cases on our Platforms and Products and driving accelerated adoption and growth, enabling each customer derive as maximum value from the Informatica Product Suite
Your Opportunity
As a Customer Success Manager (CSM) you will support our customers' successful adoption of Informatica technologies through methodologies for their success. With an initial focus on delivering accelerated value, you will then shift to further adoption through additional use cases driving consumption and expansion. You will also serve as the advocate of the customer to represent their needs with the other teams at Informatica including Customer Support, Professional Services, Product Development, and Sales. You will have technical savviness to understand the customer's plans and expected outcomes and be able to recommend solution and growth through our technology.
We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.
Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data to life by empowering businesses to realize the transformative power of their most critical assets. We have pioneered the Informatica Intelligent Data Management Cloud™ (IDMC) that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, Twitter, and Facebook. Informatica. Where data comes to life.
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