Location: Bengaluru, Karnataka, India


Job Number: 37054

Position Title: Managed Services Consultant

External Description:

Our Team

We are the frontline evangelists, the direct line to our customers. We make our customers successful on Informatica products. Our success is due to the knowledge that we can confidently stand behind every product we offer as well as the unlimited potential for personal and professional growth that a position in consulting helps us.

Your Opportunity

As a Professional Services Consultant, you will provide product expertise and data management knowledge to manage and maintain Informatica products for our customers. The consultant will work closely with the various integrated internal Informatica teams, other Informatica consultants, customer/partner resources, Global Customer Support and Product Management to ensure customer's success and satisfaction with our products and services and contribute to their long-term loyalty.

This position requires a skilled consultant with knowledge of Informatica PIM (Product Information Management)/P360, Active VOS, MAM and DQ(Data Quality) administration and support activities, RDBMS and/or Java experience and experience on customizations. The successful candidate will support the Informatica customer implementations. Working with or within a team, he will have the opportunity to work at the front end in a rapidly growing business.

Our Ideal Candidate

You possess superb communication and customer-relationship skills – responsiveness, sensitivity, diplomacy – and are comfortable working both independently and collaboratively with a team of Informatica and/or Business Partners. You take a primary point of contact role with clients and/or Informatica stakeholders. Your problem-solving skills and technical aptitudes allow you to adapt to new circumstances and learn quickly when facing issues and challenges. In addition to the attributes mentioned, you'll also be able to:

  • Analyze issues that may occur in a customer environment
  • Support overall PIM, ActiveVOS, DQ environments at customer
  • Develop and design new modules/enhancements
  • Demonstrate a strong desire to grow both technically and as a trusted team player


Key Responsibilities

You are responsible for making our customers successful by supporting them on administration related tasks on their environments along with supporting enhancements requested by them on their Informatica environments. You work in association with other Informatica consultants, team members in the effective use and deployment of Informatica products like Informatica P360, ActiveVOS and IDQ.

  • Support Informatica upgrades and installation related areas
  • Analyze, Design and Implement new modules or enhancements related to Informatica solutions
  • Proactively work with the team on managing and monitoring customer environments
  • Document and review requirements, services requests, enhancements, operational activities, technical and specifications changes
  • Apply Informatica' s Velocity Methodology and Best Practices during incidents, enhancements and SR's with ability to coach and mentor customers in the adoption of Velocity
  • Provide regular reports to communicate customer environment status, both internally and externally


Requirements & Qualifications

  • Bachelor's Degree in Engineering/Technology or MCA
  • 3 to 5 years of working experience in Informatica P360- 10.* version
  • Experience with product implementations, administration, installation and configuration
  • Knowledge of IDQ and/or ActiveVOS/BPM required
  • Experience in Web Services and API service calls
  • Experience in Java, J2EE environment
  • Experience in P360 custom plugin development
  • Experience in application servers and database skills
  • Experience in data modeling, physical schema properties, triggers, and stored procedures
  • Must be able to solve problem outside your areas of expertise
  • Excellent interpersonal and written and verbal communication skills
  • Strong Analytical Skills

Additional skills preferred

  • Experience in configuring and administrating of Informatica MAM (Media Asset Manager)
  • Experience in Informatica products automation w.r.t. monitoring systems and services
  • Experience with Python language

Ability to automate administration tasks, perform capacity planning, performance monitoring and tuning and administer security

City: Bangalore

State: Karnataka

Seniority Level: Entry Level

Alternative Location(s) :

Community / Marketing Title: Consultant

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SA1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Bangalore, Karnataka IN

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