CA&R Strategic Senior Program Manager

Location: Chennai, Tamil Nadu, India


Job Number: 37073

Position Title: Sr Manager, Program Management (Non - Tech)

External Description:

About the team

Customer Adoption and Renewals (CA&R) comprises of multiple departments like the Customer Success, Global Customer Support, Renewals, Professional Services, Education services. This team is one of Informatica's strongest assets that allow us to provide the best experience to our customers and strengthen our customer relationships by delivering on our promise of technology and results.

As Informatica embarks on the next phase of growth, We are looking for an experienced and experienced Strategic PMO Manager to support our CA&R Departments.

About the role

As a Strategic Program Manager supporting CA&R departments, you manage strategic programs, improve project delivery, and ensure agreement on organizational goals. Your responsibilities include overseeing project portfolios, implementing best practices, encouraging collaboration, and establishing frameworks to standardize processes for achieving goals.

As the ideal candidate, you have a blend of curiosity and skills. Succeeding in environments, you navigate complexity with ease. Your technical proficiency in tools like Salesforce and Tableau allow you to guide solutions and improve project outcomes.

Collaboration lies at the heart of your approach. You enjoy working with diverse teams and partners, aligning project goals with organizational goals. With experience as a Senior Program Manager, you excel in leading large-scale projects to success. Inspire teams ensure delivery excellence in the face of challenges.

Reporting to the Senior Director, Strategy and Operations within the CA&R function, you help shape project direction. Your skill in driving outcomes in are indispensable to our success.

What you will do

Strategic Planning: You will develop and implement strategic plans for the PMO to align with organizational goals and improve business growth.

Portfolio Management: You will manage project portfolios, including prioritization, resource allocation, and risk management to ensure successful project delivery.

Process Improvement: You will evaluate and improve project management processes and methodologies to enhance efficiency, quality, and effectiveness. Additionally, you will build frameworks for standardization to improve processes across projects.

Partner Management: You will build relationships with partners across departments to understand our needs, facilitate communication, and ensure agreement of project goals.

Performance Monitoring: You will establish Goals to monitor project performance, track progress against goals, and improve.

Governance and Compliance: You will ensure adherence to project management standards, policies, and regulatory requirements, while promoting a culture of compliance within the PMO.

Change Management: You will lead change management efforts related to projects, driving adoption and ensuring successful implementation across the organization

Reporting and Communication: You will present regular reports on project status, performance, and main insights to executive leadership and partners.


  • Bachelor's degree in business administration, Project Management, or related field; master's degree.
  • Project Management Professional (PMP) certification or equivalent.
  • Minimum of 12 years of experience in project management, with a focus on strategic planning and portfolio management.
  • Experience leading complex projects and project teams.
  • Experience with project management methodologies, tools, and best practices.
  • Collaborate with teams at all levels.
  • Analyse data, identify trends.
  • Experience in change management, process improvement, and partner engagement.
  • Proficiency in project management software and tools (e.g., Microsoft Project, Jira, Smartsheet)

Perks & Benefits

Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans

Flexible time-off policy and hybrid working practices

Tuition reimbursement program to support your and personal growth

Equity opportunities and an employee stock purchase program (ESPP)

Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and passionate about building and delivering solutions that accelerate data innovations. We do that by creating an inclusive culture that celebrates and supports diversity.  So, if your experience aligns but doesn’t exactly match every qualification, apply anyway. You may be exactly who we need to fuel our future with innovative ideas and a thriving culture.

Informatica (NYSE: INFA), an Enterprise Cloud Data Management leader, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in over 100 countries and 85 of the Fortune 100 rely on

City: Chennai

State: Tamil Nadu

Seniority Level: Mid-Senior Level

Alternative Location(s) :

Community / Marketing Title: CA&R Strategic Senior Program Manager

Remote LinkedIn Hashtag:

LinkedIN Hashtag: LI-SK1

Company Profile:

EEO Employer Verbiage:

At Informatica we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity and respect. All qualified applicants will receive consideration for employment without regard to race, color, gender, sex, sexual orientation, marital status, religion, age, disability, gender identity, veteran status or any other characteristic protected by applicable law and Informatica policy.

Travel Requirement: Limited

Location_formattedLocationLong: Chennai, Tamil Nadu IN

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