Build Your Career at Informatica

We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

Our Team

IT Applications department manages the mission critical Enterprise applications for Informatica spanning Enterprise functions including Sales and Marketing, eCommerce, CRM, Finance and HR applications. The technology platforms hosting the applications includes Salesforce, AEM, Lithium, Jive, Azure, AWS, Informatica Intelligent Cloud Services, MDM and many more. We are a dynamic team spread across geographies serving internal and external customers.

Your Responsibilities:

You will be part of a tightly knit, IT Applications team. In short, you will never be bored. You will challenge yourself with a wide variety of projects and you will have many opportunities to make a positive impact and grow your career.

The role and responsibilities entail:

• Be responsible for quality and testing of Salesforce applications
• Work cross-functionally with the development team, project managers, business analysts, and more
• Plan, design, develop and execute tests that assure feature functionality and reliability expectations
• Collaborate with your peers on testing practices and strategies

Key Skills

• Proficiency in testing various Service Cloud functionalities, including case management, assets, entitlements, accounts, Knowledge Base, Service Console, Omni Channel routing.
• Basic understanding of Sales Cloud standard objects and salesforce communities.
• Experience testing Salesforce applications in a with salesforce releases/builds occurring frequently (Monthly/Fortnightly).
• Understanding of Salesforce Application in Profile, Users, Roles, permission sets.
• Experience with Salesforce Lightning and Classic features.
• Experience in Creating and Modifying Reports and Dashboards.
• Demonstrate ability to plan, document, evaluate, track, and communicate testing results to ensure error-free deployments.
• Good experience in Functional, Integration, Regression, System, Ad hoc and Smoke testing.
• Must have experience with Agile/SCRUM methodologies. Ability to work with Product Manager, Business Analyst, and Developers in sprint grooming, planning, retrospective meetings, and to provide testing support in bi-weekly releases.
• Should interpret design and technical specifications and provide QA time estimates.
• Analyse test results to discover and report on defects.
• Provide status updates and identify as well as communicate risks in a timely manner.
• Design, create Test Cases based on requirements and other supporting documents.
• Familiarity with Jira, Confluence, Zephyr tools.
• Good organization. Ability to work and with peers and management, including interacting with a globally dispersed team.
• Good problem-solving and diagnostic skills. A good team player.
• Four-year degree in a technical discipline such as computer science, information technology, or systems engineering

Perks & Benefits

• Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
• Flexible time-off policy and hybrid working practices
• Equity opportunities and an employee stock purchase program (ESPP)
• Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

We're guided by our DATA values and we are passionate about building and delivering solutions that accelerate data innovations. At Informatica, we know diversity drives innovation. We are proud to be an Equal Opportunity Employer dedicated to maintaining a work environment free from discrimination, one where all employees are treated with dignity.

Informatica (NYSE: INFA), a leader in enterprise AI-powered cloud data management, brings data and AI to life by empowering businesses to realize the transformative power of their most critical assets. We pioneered the Informatica Intelligent Data Management Cloud™ that manages data across any multi-cloud, hybrid system, democratizing data to advance business strategies. Customers in approximately 100 countries and more than 80 of the Fortune 100 rely on Informatica. www.informatica.com. Connect with LinkedIn, X, and Facebook. Informatica. Where data and AI come to life.™